I quickly ran down the steps and around the corner to my neighborhood bodega. Mateo’s shop was always stocked with the essentials. I made my way to Mateo at the counter with my credit card in one hand and a jug of milk in the other only to be stopped mid-purchase.

I fumbled through my pockets. Nothing. Not even a penny. Mateo looked at me with compassion even though you could tell he had seen this same scenario all day.

“I’ve lost a lot of sales today, but I can’t get anyone on the Customer Service line to do anything,” Mateo groaned. “I’m sorry for the inconvenience.”

I could see it had been a long day for him, so I quietly placed my business card down on the counter and told him I would be back in the morning. 

I’ve seen this happen way too often -small shops losing their profit ratio for a day, a week, or even longer because their POS solution stops working and Customer Service is non-existent. 

 In the morning, I will chat with Mateo about the company I work for and our cloud-based POS Solution – Sound POS. We’ll discuss the 24/7 technical support, different mobile and stationary hardware options, remote access to manage inventory, pricing and discounts, and one of the best features – the flexibility to change payment processors without getting new hardware. 

Like me, Resellers all over the country are hearing stories like Mateo’s. Why not come on board with Sound Payments and start selling your merchants a quality, flexible, feature-rich solution at a reasonable price? Sound POS even offers a 10% discount on the purchase of 5 or more devices (mix or match any hardware). Pass that savings on to your customers or add to your bottom line. The possibilities are endless with Sound POS. 

In addition to phenomenal customer service, we also offer customized one-on-one demos (that your customers can attend with you), monthly online Workshops to broaden your knowledge of our robust POS features, and Sound Hub – our portal for articles, documentation, white-labeled marketing materials, customer forums and ticketing. 

Merchants like Mateo shouldn’t lose out on sales, and neither should you. Call me at 844-319-5635 and let's chat about becoming a Sound POS reseller and we’ll move forward together.