Resources for the feet on the street

We posted a few items under News From the Wire on our home page today that could be particularly useful to merchant level people (MLSs) seeking ways to serve their merchant customers more effectively. They pertain to the areas of chargebacks, e-commerce and business capital. Following is a summary of the news. For full details, access the press releases at the left-hand side of this page.

What are the top five hidden sources of chargebacks?

According to Chargeback911, the following five merchant practices increase merchant chargeback rates:

• Automated answering services
• Shipping an additional "free" item
• Automated rebate offers
• "No refund" policies
• Automated chat support

Want to help merchants enter the e-commerce sphere?

BlueSnap just introduced its SnapConsole, which is a management console and platform that is user friendly and lets merchants start selling online quickly, according to BlueSnap.

"Evolving our technology is what drives our customer's success," said Ralph Dangelmaier, Chief Executive Officer of BlueSnap. "We strive to be on the forefront of innovation, working closely with our customers, we're able to offer the choices that our merchants want. Now more than ever with our new easy-to-use SnapConsole, our customers can run their business better and faster! As always, BlueSnap strives to offer what today’s businesses need." He added that BlueSnap is eager to work with the ISO and MLS channel.

Want to broach the subject of working capital?

Rapid Financial Services LLC (doing business as RapidAdvance) just might have made discussing financing options easier for MLSs. Rapid Advance debuted its first national television campaign today, and it's designed to reach small business owners. The Your Money's Here campaign will appear on business as well as sports channels such as CNBC, CNN and ESPN.

"As an early innovator in the alternative lending industry, we are pleased to once again take the lead by informing small business owners on a mass scale of the availability of capital for their business," said Rapid Financial CEO Jeremy Brown. "We believe the small business owner will be receptive to the medium and the message and are excited by the opportunity to introduce breakthrough creative advertising to the small business lending category."

Editor's Note:

The Green Sheet Inc. is now a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals. Click here for more information.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.