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April 13, 2020 • Issue 20:04:01

Advisory Boardd
Advisory Boar

Business continuity during the

COVID-19 pandemic – Part 1

2. How have the coronavirus and efforts to limit its
spread affected your merchant customers? Are you fo-
cused on any sector that is particularly hard hit? If so,
what is your view of the situation on the ground?

3. What are you doing to be of help to your merchant
customers, as well as your sales agents at this time?

4. Are you pursuing areas of opportunity such as al-
ternative funding, contactless payment acceptance or
ecommerce?

5. What do you anticipate the long-term impact of this
major disruption will be?

hile the ultimate toll of the novel coronavirus
pandemic is unknown, some sectors of the
worldwide economy, such as the travel- and
W hospitality-related industries, have already Contributed articles inside by:
taken a big hit. Amid volatile stock markets worldwide,
school shutdowns, shuttered businesses, cancelled events,
social distancing and shelter-in-place restrictions – indi- Brandes Elitch ........................................................................................20
viduals and businesses are taking steps to keep themselves Marc Beauchamp ..................................................................................34
and their communities safe while finding ways to compen-
sate for projected losses and find new opportunities. Matt Nern ................................................................................................36
Jeff Fortney .............................................................................................38
Given this unprecedented situation, we asked members of
our Advisory Board the following: Martin Herlinghaus ..............................................................................40
James Devoy ..........................................................................................42
1. How has fallout from the COVID-19 pandemic im-
pacted your business, and what are you doing to miti-
gate current and potential effects? TOC on page 3

Continued on page 30