The Green Sheet Online Edition
April 4, 2012 • 12:04:02
10 Years ago in
The Green Sheet
The payments industry has evolved significantly in the last decade, but some things remain the same. The Federal Trade Commission is still keeping a watchful eye on ISOs, the Electronic Transactions Association continues to adapt to changing industry needs and experts remain willing to share their knowledge with others to better the industry overall.
ETA serving a wider audience
At the ETA's 2002 Annual Meeting in Orlando, Fla., it became increasingly apparent the organization had evolved from the ISO-centric Bankcard Services Association into a group that serves all parties in the payments sphere, including ISOs, card companies, payment processors and equipment vendors.
Lessons learned from CMS receivership
In the wake of an FTC crackdown on alleged misleading practices, which led to ISO Certified Merchant Services going into receivership, ISOs were advised to break the merchant application process into three parts: a short application divulging on the first page all fees and terms in easy to understand language; an agreement explaining in nonlegal language the obligations of all parties to the contract; and an operating guide incorporated into the agreement by reference.
Timeless wisdom on negotiating
In "Negotiating for success," contributing writer Bob Gibson detailed the steps required for a smooth negotiation process: uncover the issues, confine the issues, confirm intent and authority, evaluate the issues, solve the problem, and do a satisfaction check.
Whether you want to upgrade your POS offerings, find a payment gateway partner, bone up on fintech regs or PCI requirements, find an upcoming trade show, read about faster payments, or discover the latest innovations in merchant acquiring, The Green Sheet is the resource for you. Since 1983, we've helped empower and connect payments professionals, starting with the merchant level salespeople who bring tailored payment acceptance and digital commerce tools, along with a host of other business services to merchants across the globe. The Green Sheet Inc. is also a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals.
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