The Green Sheet Online Edition
February 2, 2025 • 25:02:02
Mobile selling for frictionless in-store checkout
Commerce platform Lightspeed Commerce Inc. introduced Selling on Lightspeed Scanner, describing it as an innovative mobile selling solution that allows retail associates to complete transactions on the spot, eliminating long lines and improving customer experience. Available on iPhone, this new feature empowers retailers to deliver seamless, personalized service while enhancing operational efficiency, the company added.
Lightspeed noted that with 39 percent of shoppers citing exceptional customer service as their top reason for spending more, its latest feature addresses a major industry challenge: long wait times, and by enabling sales associates to process transactions wherever customers are, retailers can now create smoother, faster shopping experiences that increase sales and customer satisfaction.
“This marks a pivotal shift for retailers,” said Dax Dasilva, CEO of Lightspeed. “By closing sales directly with customers—no lines, no disruptions—retailers can deliver the speed and personalization that today’s shoppers expect while turning transactions into meaningful relationships.”
According to Lightspeed’s State of Retail 2024 Report, 42 percent of shoppers are open to VIP experiences like skipping checkout lines and receiving personalized shopping recommendations. Lightspeed added that its new selling feature aligns with these preferences, ensuring every customer interaction is efficient, flexible, and tailored to their needs.
Lightspeed listed the following key benefits of Selling on Lightspeed Scanner: Queue busting: Allows customers to check out anywhere in-store, eliminating frustrating wait times. Maximizing associate productivity: Empowers employees to provide personalized recommendations, check inventory in real-time, and complete purchases without leaving the customer’s side. Seamless selling in any environment: Extends sales capabilities to pop-ups, events and large retail spaces, creating a more dynamic shopping experience.
Retailers are already seeing the benefits. “The new selling function on Lightspeed Scanner for X-Series with Tap to Pay has given our team peace of mind,” said Cody Coleman, owner of Do It Yourself Pest and Weed. “It provides a reliable backup without added hardware costs and lets us quickly add a register when needed.”
Lightspeed pointed out that its commitment to innovation extends beyond mobile selling. Recent advancements such as Retail Insights for real-time tracking, enhanced inventory management and an improved Homebase integration for workforce optimization demonstrate its dedication to transforming the retail experience, the company noted.
Lightspeed believes that by continually introducing cutting-edge solutions, it's not just adapting to the future of retail—it’s shaping it. Retailers looking to integrate Selling on Lightspeed Scanner can visit www.lightspeedhq.com for more information. 
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