The Green Sheet Online Edition
March 3, 2025 • 25:03:02
Letter from the editor
Since its inception, the payments industry has faced challenge after challenge – economic downturns, disruptive startups, shifting regulations, security breaches, and class-action lawsuits and more. And yet, time and again, the industry has adapted and thrived. Unlike sectors that can afford to resist change, payments has had no choice but to innovate and evolve. For this issue's lead article, we asked members of The Green Sheet Advisory Board we are so good at this and what strategies payments enterprises should employ to navigate the next 12 months.
The industry leaders who participated in this Q&A shared insights that underscore what makes this industry unique: a combination of necessity, resilience and an unwavering focus on solving problems. From embracing AI-driven fraud detection to adjusting for new regulations, from capitalizing on niche markets to rethinking traditional sales strategies, our industry’s ability to stay one step ahead will determine its future.
Our contributing writers also shared perspectives on the industry's ongoing evolution, discussing the real-world feasibility of central bank digital currency, exploring adoption hurdles, operational models and its impact on payments; how resellers and ISOs can thrive by building brand trust, personalizing outreach, leveraging partnerships and repurposing content; why, as cash declines and plastic fades, mobile wallets are revolutionizing convenience stores, offering speed, efficiency and loyalty perks; a recap of a year's worth of columns covering partnerships, digital trends, networking, branding, fraud prevention and more; why mastering analytical skills, attention to detail, clear communication, technical know-how and problem solving are central to success in payments; and the ability to calculate residuals daily, offering agents faster payouts, enhanced profitability tracking and improved retention.
In the news we've covered a coalition of 22 state attorneys general, who filed amicus briefs to prevent the CFPB’s shutdown, warning of serious risks to consumer protection and financial oversight; J.D. Power research indicating Gen Z and Millennials are using BNPL services more than ever, surpassing credit cards during the holiday season; Senator Dick Durbin's introduction of legislation to curb rising scams at cryptocurrency ATMs; and Visa's report of massive growth in Tap to Phone transactions, with small businesses benefiting from smartphone-based POS technology.
Also in this issue are updates on industry milestones, new product profiles and other resources to help empower you in your career. If you have questions, please email greensheet@greensheet.com; to share your latest news, send a press release to press@greensheet.com. 
Whether you want to upgrade your POS offerings, find a payment gateway partner, bone up on fintech regs or PCI requirements, find an upcoming trade show, read about faster payments, or discover the latest innovations in merchant acquiring, The Green Sheet is the resource for you. Since 1983, we've helped empower and connect payments professionals, starting with the merchant level salespeople who bring tailored payment acceptance and digital commerce tools, along with a host of other business services to merchants across the globe. The Green Sheet Inc. is also a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals.
Notice to readers: These are archived articles. Contact information, links and other details may be out of date. We regret any inconvenience.
