The Green Sheet Online Edition
May 12, 2025 • 25:05:01
Letter from the editor
Chargebacks have long been a thorn in the side of merchants, acquirers and issuers alike—but recent reports suggest the problem is poised to escalate. Mastercard and Datos Research predict global chargebacks will surge to 324 million transactions annually by 2028, with North America accounting for the bulk of the financial impact. This troubling forecast comes as Visa rolls out its updated Visa Acquirer Monitoring Program (VAMP), a sweeping overhaul designed to bring more transparency and accountability to fraud and dispute management.
While VAMP simplifies monitoring and sharpens oversight, it also raises the stakes for acquirers and their merchants, with new ratio thresholds and penalties. This issue's lead article explores not only the numbers behind this trend but also the evolving strategies needed to stay ahead of it. As chargeback risks mount, proactive collaboration between merchants, acquirers, and solution providers has never been more essential to maintain trust and profitability.
Our contributing writers always offer strategies for achieving success in our ever-changing industry. Herein you'll find out how tokenization enhances payment security, reduces fraud and improves transaction success; ways in which acquirers can support merchants using multi-currency pricing to boost conversions, loyal and global reach; how adapting to casual trends can boost sales success in today's fintech world; why proper reconciliation is critical for ISOs and processors; the conditions that make it tough for businesses to get financing now; and why payment resilience matters when it comes to avoiding serious disruptions.
We've also highlighted a selection of recent breaking news stories for you: Global Payments and FIS restructured core businesses in a major swap, expanding Global's merchant reach while strengthening FIS's issuer services; Capital One gained final approval to acquire Discover, creating the largest U.S. credit card issuer with an integrated payments network; the AFP's 2025 survey shows checks remain heavily used despite high fraud rates; same-day ACH volume surged nearly 25 percent in early 2025, pushing faster payments toward $1 trillion quarterly; and LendingTree found BNPL use remains high despite regrets and missed payments.
Also inside you'll find product profiles, company spotlights, as well as updates on the latest industry milestones, research, partnerships, acquisitions and appointments. Along with our contributors and media partners, we aim to empower you with resources that will help you thrive in your career. Let us know how we're doing at greensheet@greensheet.com, and please send your press releases to press@greensheet.com. 
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