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Kiosk revs up fast food delivery

The Green Sheet Online Edition

May 5, 2007 • 07:05:01

Kiosk revs up fast food delivery

No one likes to wait in line. However, at many convenience stores with fast food or deli counters, customers have to wait to place orders and then stand nearby until they are served.

A kiosk from VeriFone frees patrons to browse aisles for convenience purchases while orders are prepared. They can then pay for their food and other items at the POS counter. This labor-saving approach has boosted order size by 20% at stores using the iOrder food service kiosk, according to VeriFone.

The kiosk utilizes a 15-inch infrared touch screen countertop terminal, designed for convenience store food service. The screen reportedly can be read in any light. The Kiosk Management Suite (KMS) is a customizable software-configuration tool.

The iOrder kiosk works with VeriFone's Sapphire site controller and Ruby and Topaz POS systems. It provides remote content management and integrates sales and inventory with back-office reporting. It also lets managers generate log reports from remote locations.

The kiosk is set up to:

The KMS is a Web-based application that enables menu-screen editing using templates. It manages administrative functions, such as assigning users, permissions and passwords. The software supports multiple languages and interfaces with Sapphire to obtain department numbers and other information for kiosk menu setup.

The application can manage the food preparation sequence. Import and export capabilities allow for easy menu configuration duplication among all store kiosks. Online help tools provide step-by-step assistance.

Graphical images entice upsell on higher-margin items. Stores can limit tracking to priced items only. They can also track inventory on free items like sandwich toppings. All sales feed into the existing reporting structure of the back-office system.

Designed to shorten wait times for customers and improve kitchen productivity, the kiosk can welcome shoppers at the store entrance or rest on the deli counter.

VeriFone 800-VeriFone 408-232-7800 www.verifone.comEnd of Story

Whether you want to upgrade your POS offerings, find a payment gateway partner, bone up on fintech regs or PCI requirements, find an upcoming trade show, read about faster payments, or discover the latest innovations in merchant acquiring, The Green Sheet is the resource for you. Since 1983, we've helped empower and connect payments professionals, starting with the merchant level salespeople who bring tailored payment acceptance and digital commerce tools, along with a host of other business services to merchants across the globe. The Green Sheet Inc. is also a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals.

Notice to readers: These are archived articles. Contact information, links and other details may be out of date. We regret any inconvenience.

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