M ost
sales professionals send their prospects and current customers business
cards and brochures. There is nothing wrong with that—these items
provide valuable information.
But,
while these items are necessary and useful, they are primarily centered on
the sender and his company. What if you could take it a step further? What
if you could provide items that promote your company but still focus
on your customer?
These
two actions don’t have to be mutually exclusive and it doesn’t have to
cost much. You can provide your prospect with useful data simply by
passing on news articles that pertain to their business. With Internet
access, this is easy and takes very little time. Many of the major search
engines have “news tracker” or “virtual news clipper” functions.
You simply set it up to pull articles with keywords you dictate, and it
searches the daily news nationwide for articles meeting your criteria. For
example, if your merchant has an Internet storefront, you can send
articles about increased Web use, online shopping demographics, or results
of Internet surveys. If the prospect sells sporting goods, articles about
local competitions and road races may be helpful. If you’re dealing with
a restaurateur, reviews of either local eateries or similar cuisine
restaurants in other cities would be helpful.
Once
you have the article, simply include a brief note about why you feel the
prospect would be interested in the article and e-mail it to them. You
don’t need to include a sales pitch, just the fact that you are thinking
of the customer and up to date on their market will demonstrate your
commitment and knowledge.
The
End
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1995-2000
The Green Sheet, Inc.
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