he Green Sheet is pleased to announce the June 2004 winner for the "Street Smarts" Feedback contest announced on May 10, 2004 ("'Street Smarts' Gets Smarter," The Green Sheet, issue 04:05:01). Todd Sumrall submitted the winning story on GS Online's MLS Forum.

For simply taking a few minutes to send us his comments, Sumrall receives a paid membership to the National Association of Payment Professionals (NAOPP) and paid registration fees to the regional meeting of his choice.

Don't be shy. Your stories on how you've taken action based on something you've read in The Green Sheet don't have to be long or elaborate. You could be the next lucky winner. And don't forget that all winners become eligible for the grand prize, a paid trip (includes registration, airfare and hotel) to the 2005 ETA Annual Meeting and Expo.

E-mail us at streetsmarts_feedback@greensheet.com .

Todd Sumrall has been a sales professional in the payment services industry since 1997. In 1998, he added a Web site hosting and e-commerce solutions to the services he provides. Following is his winning "Street Smarts" feedback letter:

"I will say it was specifically a 'Street Smarts' column years ago, maybe it wasn't called 'Street Smarts' then, but about three years ago I read an article Ed Freedman wrote in The Green Sheet, and after reading that article, I joined Total Merchant Services and have never regretted my decision.

"I had inquired into a relationship with Total almost a year previous, but didn't pursue it at that time. It was specifically that article that Ed wrote that made me want to join the company. He showed in that article how important relationships with agents are to him personally. I also remember he said something about cleaning boats in college in the article. That stuck out because I've cleaned boats, and still do after diving.

"Since I've joined Total, my residuals per account increased, I received some good training from them in Colo., and I feel secure with Total, which I, in times' past, have not felt secure with some other ISOs."—Todd Sumrell