Give a little respect
The true measure of a man is how he treats someone who can do him absolutely no good.
- Samuel Johnson
hen it comes to showing respect, some of us have a solid foundation and can build on established day-to-day practices, while others will have to undo some early training that led to bad habits. But no matter where you fall on the respect spectrum, it's beneficial to examine, from time to time, the effect your actions (or lack thereof) are having on others.
Life is more pleasant and productive when people feel that you value them, appreciate their efforts and want to invest in a relationship with them. On the job, this is true for employees, bosses, customers and peers.
Treat employees with respect
If you are a manager or department head, it's essential that you treat your sales force or staff with respect. If they know you are all on the same team, they will be more inclined to work for you, rather than against you.
This is good for you, your subordinates and your company: It will create a positive atmosphere, and employees will be more likely to work harder, share ideas and say positive things about you.
Treat your boss with respect
It's a no-brainer that disrespecting your boss is a type of career suicide. But if you're just tolerating your boss, there are valid reasons to show him or her genuine respect instead. It certainly can't hurt, and it could boost your career. Your boss could respect you more in return; be more likely to give you a raise or promotion over equally qualified, but less respectful, candidates; and share your achievements with other company executives.
Treat customers with respect
Obviously, treating customers and clients with respect is imperative in any sales career. Without customers, you have no livelihood. But when you treat them the right way, they are more likely to purchase add-on services; stick with you, even if competitors undercut your prices; and sing your praises to other potential clients (which is free advertising).
Treat peers with respect
While you may believe that treating your boss and customers with respect is a wise thing to do, you may also think that your peers and colleagues have not earned your respect. After all, since you're on the same plane, you don't need to show them special consideration, do you?
Think again. Showing respect to your peers will make them more inclined to assist you when needed, cover for you when you are away from the office and send referrals your way. Another thing to keep in mind is that today's peer could be tomorrow's boss.
The road to respect
If you're nodding your head in agreement but aren't sure what to do next, here are some tips:
- Always be kind and courteous. Never insult or disparage anyone.
- Offer praise far more often than criticism.
- Listen to others fully without interruption.
- Be inclusive. Solicit opinions from a wide range of people, and implement some of their ideas.
- Treat people equally and fairly, and don't judge anyone based on country of origin, race, age, gender, religion or size.
Follow this advice, and you're sure to reap the rewards from having devoted employees, encouraging bosses, loyal customers and supportive peers. So, give a little respect.
|