Letters to the Editor
I would like to say that we really appreciate your effort and commitment to your Green Sheet Editorials. They've been a big help in sharing the Q & A's of other ISOs and MSPs in the merchant service industry.
I really enjoyed meeting with you guys over in Montgomery, AL this last week and would like to say that your approach to this business really changed our focus on future accounts and prospects. I had decided to be there because I've been reading The Green Sheet I called Termnet in order to find out about your ISO program and a great guy, named Jack Walker called me back.
I would like to know more about your ISO and MSP program. We have been processing currently through USA Processing for Retail Merchants and ANB for MO/TO, Internet merchants. We have been in business 1 1/2 years and have about four good reps, we're processing about 15 to 20 accounts/deals a month. The turnaround time with USA is about seven days to 2 weeks with completed and flawless packages. You interested me on the points that you made and I appreciate it when someone tells it like it is and you were great with that because in sales you can't pull punches if you are trying to develop a successful and aggressive sales force.
Thank you,
Christopher D. Armour
ISO/Regional Sales Dir.
Chris:
Thank you for your comments. It is always nice to hear that our efforts are well received. I would refer you back to the first issue of 1997, for information on the banks and ISO programs in the country (http://the.greensheet.com).
The Green Sheet, Inc. will be sponsoring eight training sessions in the first quarter of 1998 in eight major cities around the country; watch for more information. We are happy to say that we will be providing generic training on Bankcard Acceptance Services, Check Verification and Check Guarantee. We have lined up terrific speakers from the banking industry and two major check companies to provide the basic and essential information that we believe ISOs need. In addition we will begin a series of "bankcard" education topics in The Green Sheet beginning in December.
In so far as not pulling punches, I think you will find the information in the next few Green Sheets will not disappoint you.
Good Selling!SM
Paul H. Green
Editor-in-Chief
Mr. Green:
My company currently writes for ANB and has been very happy with them but we have some merchants that ANB is not able to process. I noticed you have a list of "banks" looking for ISOs. The following are the Banks I'd like to contact. Please e-mail me their numbers so I may do so. Thank you.
Thank you very much for your help with these numbers.
Lori Durden
Lakeside Merchant Srvcs
Ms. Durden:
We have been able to locate the following phone numbers from your list. Also, check the Banks Looking for ISOs listed in the Resource Guide on-line (with linked web addresses where available) and in our paper version. Both verions list phone numbers.
Good Selling!SM
Paul Green
Editor-in-Chief
Dear Paul Green,
I recently received a free subscription to your newsletter from CrossCheck. I would like to commend you and your staff on the information and resources that you present.
I have been using Property Resource Network for our site surveys and I have been experiencing some severe delays. I am desperately seeking other resources to investigate. I have been told that Equifax and a company in California called Spectrum can assist me in this issue, however, I have been unsuccessful in locating any telephone numbers.
I would appreciate any suggestions you or your staff may have regarding this dilemma.
I look forward to receiving your next issue!
Respectfully Submitted,
Michelle A. Kallevik
President
Alternative Business Concepts, Inc.
Ms. Kallevik:
We believe that Property Resource Network is the best in the business; however, we have found an alternate source for merchant bankcard site surveys.
Spectrum Field Services
John Burbidge
801-461-8383
Please be sure to mention that The Green Sheet sent you.
Good Selling!SM
Paul Green
Editor-in-Chief
Mr. Green:
I am answering a "Vernon's" letter from the Oct 20 issue RE: his question about Associated Check Protection Services. I think he may have the name confused as there is a company called Check Guarantee Services out of Arlington, TX that pays 90% of the check with no monthly fees, no up-front costs & $40.00 to the rep for each account signed. Here's the bad part: They only cover NSF checks. Account Closed, Lost, Stolen, Forged, Refer to Maker, & Stop Payment are not covered. The limits are only between $1,000 to $2,000 max, payments are made to the merchant in 60 days. The rep must sign a 5 year contract & if the rep uses any other related service during the term a $10,000 fine per breach is assessed! This is obviously a collection firm calling themselves a guarantee company & reps should be very careful to read before they sign such an agreement.
DEEP THROAT.
Send Letters to Paul Green at greensheet@greensheet.com.
