Word
Choice
You wouldn't open a meeting
with, "You aren't interested in my product, are you?"
Of course not, it's absurd
to set yourself up for rejection like that. But, sometimes we
inadvertently set ourselves up for a "No." It may not be as obvious
as the example but it is certainly as deadly.
Look at the following
examples to find better ways to phrase your introductions so they are
the beginnings of beneficial meetings rather than excuses for your
prospect to dismiss you.
Average: "Do you have a
moment or should I come back later?"
Better: "Let's spend a brief
moment outlining my service."
Average: "Do you have a
check problem?"
Better: "Let's discuss how
we can make checks a safer form of payment."
Average: "Do you want to
hear about my service?"
Better: "This is what my
service does better than what you have now: ..."
Average: "What would you say
if I told you I could increase your sales"
Better: "Here are some ways
I can increase your bottom line: ..."
Opening communication is
vital to your presentation but so is maintaining control. If you
structure your statements carefully, you will allow your prospects to
contribute to the conversation and offer helpful data without giving
them the opportunity to stop negotiations before they
start.
Good Selling!SM
Paul H. Green
Editor-in-Chief
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