More and more individual ISOs are managing their activities on PCs. PC use by individual sales professionals was limited in the Financial Sales industry not that long ago. With increased use of computers to manage daily sales activities, transmit paperwork, and even run accounting software and download programs, POS equipment has become much more common place. But where do ISOs go for PC support?
Well, they can do what many people doócall each of the organizations from which they have purchased software or hardware, read the manuals, and use on-line help systems. The best choice, however, might be to call IBM.
IBM ServicePac End User Support helpline, launched last summer, is staffed by live operators who can answer questions about Microsoft and Lotus products, as well as more than 45 other programs for PCs and Macs.
IBM can handle questions from Corel Office Professional to WinFax Pro, and even interface problems between software. A five call plan for support starts around $105. For more information call IBM (800) 426-4968.
