Risk Management Systems, Inc., (RMS) a provider of information services to card processors and acquirers, has released a new product family of client server based transaction warehouse applications: MercView and MercServ. The products allow processors and their merchant customers direct access to transaction information in a pure client server environment.
MercView
MercView, a Java application developed for retailers, is accessed over the RMS secure Intranet and enables merchants to have direct access to an array of raw data, including:
Todd Linden, president of RMS remarked, "Öthe retailer lessens their dependency on their processors' call centers and back offices. Likewise, the processor, who also has access to the same data, in addition to summary data across their entire portfolio, can become more of a source of value-added information to its retail clientele."
MercServ
MercServ, a client server application developed for acquirers, presents and aggregates transaction data in a consolidated manner, enabling call centers to handle inquiries faster and more efficiently, and to eliminate a wide variety of research functions. "This is an ideal tool to increase the productivity of both the call centers and the research units that support them," said Linden. "We believe that this product line is unsurpassed in allowing both acquirers and retailers the ability to turn transaction data into useful information, either in a predetermined format or on a proprietary basis," continued Linden.
For further information, contact Catherine Boyer of RMS at (310) 235-2500, ext. 226.
