Is it about
Price?
Do you ever feel
like you're selling cars rather than financial services? It probably
happens when the prospect asks, "What can you do for me on the
price?"
Everyone is
looking for a bargain, discount, or reduced rate. But, that does not
mean you need to feel pressured to reduce your rate.
Let your prospect
know that you're not out to swindle him and that if the rate could be
lower, it would be. Tell him, "I need to remain competitive and I
would not be able to do so if my prices weren't fair. Our goal is to
give you the best product for the best price, and this is
it."
Let your prospects
know that you are on their side and want them to get the best price.
Be sure to tell your prospects, "If the price could be lower while
maintaining the quality, I would be the first to offer a
discount."
Also, stress that
the price quoted is the final price and there aren't hidden costs.
Try informing them, "Perhaps you are comparing our product to another
which has some extra costs you aren't immediately aware
of."
Sometimes the
prospect just needs to be able to let their boss know that the price
you quoted is fair. Allay their fears by saying, "You can check with
other merchants who are in a similar industry and you will see that
these rates are equal and fair. Also, when you compare our product to
others, you will see there that ours is superior."
Also, try turning
the tables on the merchant. "Do you offer discounts to your
customers? Are the prices on your products the real prices or do you
discount them only for those who haggle price? We offer the same
price to everyone." Stress that fact that you want to form a lasting
relationship with the prospect and that you want that relationship to
start off on the right foot, with honest pricing.
If a prospect
pressures you about price, don't feel that you will lose the sale
unless you give in. If you're confident in your product's quality,
you know it's worth the price. The goal is to convey this to the
prospect so they know they are getting the best value. Whether you
are selling a product or a service, stress value over money; quality
over cost, and ownership over price.
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