18:29:52 (UTC) 08-13-2026
Findustry AI, Maverick Payments aim to Increase chargeback win rates up to 3X
18:27:04 (UTC) 08-13-2026
AmEx expands virtual card functions, helps businesses use fast-growing payment method
18:23:47 (UTC) 08-13-2026
Vontier research highlights the value of unified payment platforms
18:21:44 (UTC) 08-13-2026
LoanPro on 2026 Inc. 5000 List of America’s Fastest-Growing Private Companies
18:19:24 (UTC) 08-13-2026
Apartment List, Flex to bring flexible rent payments into search experience
17:00:56 (UTC) 08-13-2026
Matera releases open source X9.150 payment QR code implementation
16:58:47 (UTC) 08-13-2026
Lithic, Monavate to power card programs across traditional, on-chain finance
16:53:59 (UTC) 08-13-2026
Velera named in U.S. News & World Report’s latest Best Companies to Work For
Thursday, August 13, 2026
Financial strain widens divide among U.S. credit card customers
Financial health among U.S. credit card customers is deteriorating even as monthly card spending rises, creating an increasingly pronounced divide between consumers benefiting from premium rewards and those struggling with debt and fees, according to JD Power.
In Part 1 of this two-part Q&A, payments executives discussed where the industry should draw the line between legitimate business protections and practices that leave merchants feeling trapped or misled. In Part 2, additional industry leaders weigh in on those same questions, offering perspectives on merchant responsibility, contract transparency, professional standards and what it will take to strengthen trust in the payments industry. We continue our discussion with the same two questions posed in Part 1:
This week's featured contributor:
PAX Technology Inc., an electronic payment solutions provider, has placed 60 million terminals located in over 120 countries. As a leading manufacturer of payment solutions, PAX is committed to delivering innovative, high-quality and secure payment solutions to businesses, large and small, worldwide.
James Shephard & Patti Murphy
August 3rd, 2026
Merchant services has changed—and if you're still leading with rates and payment processing, you're already behind. In this episode, James sits down with Steve Trovillo, President of Cygnus Payments, to discuss why software, AI, and vertical specialization are redefining success for agents and ISOs.
They explore how top-performing sales professionals are shifting from selling commodities to solving business problems, why merchants only use a fraction of the technology they already own, and how AI is accelerating software innovation faster than ever before. They also dive into building profitable portfolios, choosing the right verticals, improving merchant retention, and what the future holds for independent sales organizations.
Plus, Patti Murphy covers the latest payments news, including X Money's launch, new fraud statistics, payment processor enforcement actions, and evolving Buy Now, Pay Later regulations.
Company profile from GS260702
Valutec, a gift card and marketing services pioneer since 1998, is known for its comprehensive closed-loop, stored-value gift card transaction processing and loyalty programs. The company's experienced product team helps partners and merchants strengthen customer engagement and loyalty.