Merchant Sales Podcast
Podcasts for April 2020

Merchant Sales Podcast
April 20th, 2020
Helping Merchants Weather the COVID-19 Storm
Adam Bloomston, President of Payroc, describes what his company is doing to help small business clients cope with the financial fallout from COVID-19. Plus, Patti reports on how contactless payments may become the new normal for card-present transactions, and James explains the importance of geography when planning prospecting strategies.

Merchant Sales Podcast
April 13th, 2020
Seizing Opportunities for Selling to Fuel Stations
Gas stations offering pay-at-the-pump must make those pumps EMV compliant by October 1, or risk fraud liability. Eric Goldberg, Vice President of Sales at Sound Payments, explains how ISOs and agents can resell a cost- and time-effective solution that retrofits card-accepting gas pumps for EMV compliance. Plus Patti discusses an email template for merchant outreach, and James describes the 2-phase approach needed to successfully sell by phone or social media.

Merchant Sales Podcast
April 6th, 2020
Tackling Chargebacks in Time of COVID-19
The economic upheaval brought on by the COVID-19 pandemic is already causing a spike in card chargebacks, particularly in the travel and entertainment sectors. Suresh Dakshina, Co-Founder of Chargeback Grurus, explains what the card brands are doing, and what ISOs and agents can do to help merchants avoid losses from disputed transactions in these crazy times. Plus, James and Patti provide an overview of how ISOs and agents can put the federal government’s $2 trillion stimulus package to work for them and their merchants. And James explains how to leverage Facebook for merchant outreach.