Merchant Sales Podcast
Podcasts for May 2022

Merchant Sales Podcast
May 30th, 2022
Promoting your ISO Brand and Scaling your Sales Team
Learn how Maverick Payments works with small ISOs to promote their brands and scale up sales and service with an ISO in a Box solution. “We focus on white glove support,” says Ben Griefer, COO. Plus, James offers advice on training agents, and the “cycle of learning,” and Patti reports on CFPB efforts to rein in Big Tech.

Merchant Sales Podcast
May 23rd, 2022
An Attorney's take on Visa Rules Compliance
This week, James Huber, an attorney at Global Legal Law Firm, sits down with James and Patti to discuss compliance with Visa rules, and Visa’s recent attempt to rein in cash discounting and surcharging programs. Plus, James offers advice on building up your portfolio this summer, and Patti reports on Mastercard plans for biometric payments.

Merchant Sales Podcast
May 16th, 2022
Empowering Merchants to Beat the Odds on Chargebacks
SMBs are losing money hand over fist due to chargebacks. This week, Jack Shenon, Founder & CEO at ChargeSentry, explains why, and how ISOs and merchant sales reps can make it their business to shift this paradigm. Then James offers some advice on how sales reps can refine their craft, and Patti has an update on consumer card preferences.

Merchant Sales Podcast
May 9th, 2022
Why Merchants Say YES - Selling Value to SMBs
“It’s time to move away from talking basis points and focus on merchant benefits,” Eric Bernstein, COO at Valor PayTech, counsels during this week’s featured interview. Plus, Patti reports on a Congressional hearing called by Senator Richard Durbin and prospects for a Durbin Amendment redux, while James offers some insights on pursuing unusual sales opportunities.