Card-not present merchants present a huge opportunity for selling surcharging, and Stax is making a play to better serve this market through its recent acquisition of leading surcharging solution provider CardX. CardX CEO Jonathan Razi and Stax Co-Founder Sal Rehmetullah join James and Patti this week to discuss how ISOs and agents can build their books offering surcharging to CNP verticals. Plus James explains why cash discounting and surcharging adoption will surge with CNP merchants in 2022, and Patti reports on how the Feds are moving to rein in big tech’s consumer payments activities.
Discover key trends that will shape the future of merchant services, and how these might effect large ISOs, smaller ISOs and individual agents, as well as consumer spending trends are shaping the near term, in this far-reaching dialogue between James & Patti.
Learn how Enroll & Pay helps ISOs and agents offer businesses a turnkey loyalty program, tied to card payments, with conversion rates as high as 70%. “It’s a churn killer,” says Dana Dahms, Director of Global Sales at Enroll & Pay. Plus, it drives better residuals, he adds. Then, James fields a question on strategies for getting merchants off the fence, and Patti reports on the crypto craze.
PayFac as a Service is a novel concept that MSPs can leverage to tap into the ISV market, Caleb Avery, CEO of Tilled, explains in this week’s featured interview. Plus, Patti reports on an ISO in the legal crosshairs, and James describes the huge opportunity that exists for prospecting & selling cash discounting & surcharging to CNP merchants.
Learn the ins and outs of selling high-risk merchant accounts. “Agents who can differentiate between low risk and high risk is where we’re seeing success,” said Ben Griefer, COO at Maverick BankCard. Plus, James explains the importance of acknowledging negatives while emphasizing positives when selling merchant services, and Patti reports on a clash of titans as Amazon takes on Visa.
Discover how to sell payment processing, and cash discounting, to businesses invoicing customers through QuickBooks. “We’re a turbocharger for QuickBooks,” explains Tom Aronica, Founder & CEO of Biller Genie. Plus, James discusses opportunities for pitching compliant cash discounting to card-not-present merchants, and Patti reports on promising economic news.
MPI is an ISO that’s been building a profitable book of business with W2 sales and support employees, as they leverage referral relationships. “The W2 model has been a really good fit for us as a company,” said Katie McMillan, Director of Sales. Discover how & why. Then James & Patti talk about recent news regarding PAX & its terminals
In this weeks episode, we follow the career journey of Jeff Underwood through different management roles and discuss the challenge and opportunity of building a team within a large organization. James follows up this interview by discussing the trade-offs that come from increased involvement with your processing company. Then Patti discusses a new law in Texas relating to sales tax on credit card processing fees.
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