Enhancing the restaurant experience

The point-of-sale (POS) market has been rapidly advancing over the past decade. As devices, software and payment acceptance methods continue to evolve, merchant service companies have been rising to the challenge of offering retailers, restaurant owners and other POS-driven businesses what they need to meet evolving customer expectations.

One area where POS advancement has been making great strides is in the restaurant industry. The days of patrons waiting in line to pay a tab or waiving down a server to make an order are quickly going away as innovative POS solutions are introduced and adopted by the market.

“UP Solution has always been focused on ensuring our restaurant clients are equipped with the POS solutions they need to meet today’s and tomorrow’s POS demands,” stated Sean Chung, UP Solutions Assistant Director of Relationship Management and Marketing. “We concentrate on building POS technologies that will enhance the restaurant experience for both the patron and the restaurant operator to ensure each establishment has the tools to flourish.”

UP Solution’s restaurant line offers feature-rich restaurant solutions that provide restaurant owner/operators with one-touch access to tools that help them automate operations, streamline communications, track inventory, schedule the workforce, and analyze inbound business.

Like other restaurant POS products, UP Restaurant® and UP TAB™ Restaurant offer a standard set of features for both stand-alone and tablet-based restaurant service models. However, UP Solution’s products were designed for the restaurant operator that is seeking to reach beyond this basic functionality to expand on the customer experience and enhance the restaurant/patron relationship. Consequently, the UP Restaurant® and UP TAB™ Restaurant POS products have been equipped with a host of experience-rich features:

Reservations

With reservation and traffic reports built into UP Solution® Cloud Services, restaurant operators gain valuable insights needed to effectively plan and schedule for peak times.

Table/Floor Plans

Establishments are able to utilize digital table/floor plans which give a real-time snapshot of all stations and vacant tables. This feature is utilized to reduce wait times and keep seating swift.

Pre-Authorization

Restaurants are able to use the pre-authorization feature for patrons to open/close bar tabs, speed up check-outs and reduce the incidence of lost or misplaced cards. In addition, the pre-authorization feature helps establishments with securing reservations to guarantee seating and reduce the incidence of no-show diners.

Personalization and Promotions

Restaurant establishments are provided with detailed reports on customer frequency, meals ordered and personal event dates, and they also have the ability to send e-coupons and promotions tailored to each customer profile. They also have access to integrated loyalty programs such as FlexGift® loyalty and reward program, which helps reward patrons and increase return visits.

Inventory Management

Operators can track favorite dishes and the most popular menu items to assure ample ingredients and supplies are always on hand.

Diverse Ordering/Payment Options

Patrons are able to order when they are ready and also add items throughout the meal without waiting for a server. Epipay™ online ordering also gives patrons an easy way to cut down wait times and it increases order accuracy. This feature also fosters new business from prospective patrons that are checking the restaurant out online. Pay-at-the-table options also provide customers with a more convenient and secure check-out experience.

The UP Restaurant® (Windows® based) and UP TAB™ Restaurant (Android™ based) solutions have a customizable, intuitive user interface to maximize the productivity of staff and increase operational revenues. Both products are supported by a robust back office that houses business analytics to streamline employee, vendor and inventory management to help boost profits and control losses. These features give an owner/operator the ability to connect anywhere they have an internet connection to easily manage one or multiple locations.

If you are interested in learning more about these flexible and affordable UP Solutions restaurant POS options and how you can get set-up to offer these experience-enhanced products to your restaurant customers, please visit http://upsolution.com/Partner_Benefits, or contact us directly at (855) 835-7919 /">href="mailto:sales@upsolution.com"> sales@upsolution.com

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