Some retailers are special

Payment sales professionals know the importance of representing a company with a solid retail POS program. What’s better is a POS program with unique features that enable them to serve the specialized needs of a niche retail sector within the industry.

For example, retailers that specialize in providing salon, spa and personal care services have traditionally had highly specialized POS needs when it comes to securing and managing appointments. This area of their service delivery has historically been a manual process for many salons and spas, often handled by the front desk staff. As a result, the incidence of error, lack of efficiency and need for manpower hours have all been high demands for the salon business model and an area of concern for the establishment owner or operations steward. Add in the need for excellent customer service and product inventory ordering/tracking and marketing, and it’s easy to see why a specialized POS system with automated features could benefit the small, retail intensive business owners.

“Salon and spa owners know the importance of schedule and client management. In fact, under booking can result in the under-utilization of employees and other resources in these establishments, which will ultimately result in a loss of profits for them,” said Sean Chung, Assistant Director of Relation Management at UP Solution.

Customer accessibility has also proven to be an essential element in client management for these business owners. Having a website that allows access to a salon or spa’s services 24/7 has evolved from a nice-to-have feature to a required service. A solution with a solid digital footprint is part of the selection criteria most salon and personal care retailers look for when they are selecting a new POS system and provider.

A new day!

To face these industry challenges and trends, UP Solution® developed epiday™ for salons and personal care providers. The epiday™ online appointment management solution helps personal care business owners develop an online presence that will help build brand recognition while allowing owners to engage in digital marketing and social media campaigns to manage, market to, and connect with new customers while retaining current clients.

epiday™ is a powerful solution that is extremely flexible and easy to use. Its intuitive back office makes set-up and operation quick and easy. Equipment integration is also simple with the UP TAB™ Salon POS solution, which utilizes any of the sleek Android-based terminals. Salon owners love having the beautiful, light weight system on their counter tops.

#h2 epiday™ includes:

• Mobile optimized home page/website design
• Search engine optimization
• Website analytics
• Integration with UP TAB Salon POS
• UP Solution® Cloud Services interface

A true business enhancement

The best part of the epiday™ system is the many benefits it offers the salon owner. Not only will they have the tools they need to increase online exposure and grow business, but the system also provides them with an automated scheduling feature that minimizes the incidence of scheduling conflicts and errors.

This built-in automation not only increases efficiency, but it enhances the customer experience. There is always 24/7 access to the system for scheduling appointments, which also reduces the number of phone-in and call back appointments. Appointment notifications also come standard with the system to ensure appointment management stays efficient and smooth.

If you are a sales professional that is looking for a online appointment booking solution that is specially tailored for salon, spa and personal care professionals, epiday™ may be the solution for you to offer your customers. For more information on the epiday™ system and partnering with UP Solution to represent our full line of POS products, please visit www.upsolution.com or call us directly at 855.835.7919.

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