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News

Perception versus reality                                          •	 48 percent of merchants with average ticket sizes of
                                                                       $10 and below have upgraded to EMV.
The Aite report acknowledged the contentiousness of
the chip-and-PIN versus chip-and-signature debate and         The company derived its data from hundreds of thousands
noted that large retailers were generally more enthusiastic   of transactions processed through its payment gateway
about implementing chip and PIN than their smaller            across all 50 states between October 2015 and June 2016. A
counterparts. The authors found "misperceptions within        full copy of the report can be found at www.cardflight.com/
the retail community about both the impact of lost/stolen     resources-emv-migration-tracker-july-2016.
card fraud as well as the tools that can be used to mitigate
the risk of fraud."                                           EMV integral to payments

After surveying 361 U.S. merchants, the researchers found     The recent renaming of the EMV Migration Forum to
a disparity between perceived (1.7 percent) and actual        the U.S. Payments Forum may be another indication
levels (9 percent) of card-present fraud among the group.     that U.S. EMV adoption has progressed beyond an early
"There appears to be a disconnect between the perceived       implementation phase. The Princeton, N.J.-based forum
value of chip-and-PIN implementation in the abstract and      led the industry-wide chip migration, providing expanded
merchant expectations of fraud reduction," the authors        support to payments stakeholders while broadening its
wrote. They also detected an array of underutilized           focus to other emerging payment technologies.
security measures, such as tokenization, encryption,
checking customer IDs and implementing secure firewalls,      "For any emerging payments technology to take hold in the
which the authors suggested could potentially protect         United States, there needs to be a forum for all payments
against fraudulent transactions.                              stakeholders to build relationships, understand each other's
                                                              unique requirements, build best implementation practices
EMV advances beyond                                           and work out issues together," said Randy Vanderhoof,
                                                              Director of the U.S. Payments Forum. "We've seen the
compliance                                                    tremendous amount of progress that can be made using
                                                              this model of forum with the U.S. EMV chip migration,
R etailers may be moving past the critical first              and so we are now expanding our charter and becoming
               phase of EMV (Europay, Mastercard and Visa)    the U.S. Payments Forum, so the payments industry can
               adoption, according to recent studies. A new   continue to work closely together to effectively address
               report published in July 2016 by New York-     the implementation of additional technologies such as
based CardFlight Inc. used aggregated data to evaluate        mobile payments, card-not-present security solutions and
adoption levels among end users of the company's mobile       tokenization."
payments app. The results were better than expected,
the company reported. "Since we were one of the first         Vanderhoof called the migration to chip payments "the
companies to bring an EMV mobile payment solution to          biggest and most complex implementation by the U.S.
the U.S. market, we feel it's important to collect data and   payments ecosystem," and he expects it to remain a top
share it with the rest of the industry," said Derek Webster,  priority for the forum. In addition to continued support
CardFlight founder and Chief Executive Officer.               of chip migration and updates to payment specifications
                                                              and standards, forum members will provide guidance
The CardFlight EMV Migration Tracker assessed the             on industry best practices, technical issues and emerging
impact of EMV chip card migration on individual               payment schemes. They will also work with merchants,
businesses and the retail community. Following are some       acquirers and service providers to facilitate consumer
highlights from the report:                                   adoption and improve the overall consumer shopping
                                                              journey.
     •	 Chip cards represented more than 70 percent of
         consumer credit cards processed by CardFlight        Diversified members, projects
         merchants.
                                                              Member organizations of the U.S. Payments Forum
     •	 94 percent of American Express Co. cards were         include global and domestic payment networks, financial
         chip cards, the highest percentage of all payment    card issuers, payment processors, merchants, acquirers,
         card brands processed by CardFlight merchants.       vendors and industry associations. Its new constituent
                                                              groups representing emerging payment segments include
     •	 More than 64 percent of CardFlight merchants use      mobile payment, ecommerce and cloud technology service
         EMV-compliant payment card readers, more than        providers.
         three times the national average.
                                                              The forum has produced an array of educational resources
     •	 78 percent of CardFlight merchants with average       since it was established in 2012. In addition to its library of
         tickets of $200 and higher were EMV-enabled.         resources, white papers, webinars and educational video
                                                              recordings, its contributions include:

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