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IndustryUpdate

Doctom studies online shopper loyalty                                                 credit union leaders from across the nation to build a
                                                                                      credit union roadmap. The resulting discussions found
According to a recent study by Dotcom Distribution, 87                                a significant awareness of blockchain technology and
percent of online shoppers identified shipping speed                                  much ongoing dialogue about applying the technology
as a key factor in the decision to shop with an ecom-                                 to address operational and logistical challenges facing
merce brand again. The study, How Fast Delivery and                                   credit unions today.
Quality Packaging Drives Customer Loyalty, underscores
the importance of shipping speed and package aesthet-                               PARTNERSHIPS
ics in the customer experience. The study found that 67
percent of online shoppers would pay more money to                                   CUP collaborates on audio card
get same-day delivery, if they needed the package by a
deadline, such as an anniversary.                                                     China's Qilong and Shenzhen Qianhai Exce-card
                                                                                      Technology entered into a strategic agreement to coor-
Fiserv delves into mobile, biometrics trends                                          dinate with banks on issuance of China Union Pay
                                                                                      audio-bank cards. The new Bank Audio Card, which
Fiserv Inc. released the results of Expectations &                                    makes sounds when buttons on the card are pressed, can
Experiences, its quarterly consumer trends survey, which                              function as a regular card or audio recognition system
identified notable shifts in the way people pay, driven                               whereby users press a button and enter a dynamic pass-
in large part by mobile technology. The report also                                   code to make payments. The expected lifespan per card
highlighted consumer expectations for secure, real-time                               is five to 10 years with an average usage rate of 30,000 to
transactions. The survey of more than 3,000 U.S. banking                              50,000 times, the companies stated.
consumers was conducted by Harris Poll on behalf of
Fiserv, and revealed a significant rise in mobile banking,                           eBay teams with Myer on VR
and greater interest in biometric authentication.
                                                                                      eBay Inc. and Myer Pty. Ltd., Australia's largest depart-
Mastercard releases new EMV data                                                      ment store group, joined forces to launch the world's
                                                                                      first virtual reality (VR) department store. Throughout
Mastercard published data on the progress of U.S.                                     the VR experience, Australian customers can virtually
deployment of EMV (Europay, Mastercard and Visa) by                                   browse more than 12,500 Myer products, which can be
issuing banks, merchants and consumers. To date, 88                                   selected and added to a cart using eBay's Sight Search.
percent of Mastercard-branded consumer cards in U.S.                                  eBay and Myer are also offering shoppers a limited num-
circulation were chip enabled and two million merchant                                ber of free shopticals, which are specially designed VR
locations had activated chip-card technology at the POS.                              viewers offered by eBay.

PSCU, Glenbrook explore CU blockchain                                                ESS, MobileBytes partner

PSCU collaborated with Glenbrook Partners LLC on a                                    Essential Systems Solutions teamed with MobileBytes
white paper on blockchain technology and its poten-                                   LLC, an EMV-capable, iPad-based POS technology pro-
tial for credit unions. Glenbrook Partners interviewed                                vider to the restaurant and bar industry. The partnership
                                                                                      will enable ESS to offer clients a full-featured, cloud-
      SPOTLIGHT                                                                       based POS system for iPad. "MobileBytes POS helps
                                                                                      us complete our line of solutions by offering an afford-
    INNOVATORS                                                                        able POS system to merchants that are concerned with
                                                                                      keeping start-up costs down," said Michael Tash, Vice
      Your                                                                            President of Customer Relations for ESS.
    Company
                                                                                     FIS powers CO-OP cardless ATMs
     Logo
                                                                                      FIS partnered with CO-OP Financial Services to expand
          You now can have your own                                                   its Cardless Cash program through CO-OP network
       personalized company web space                                                 ATMs. CO-OP currently provides members of participat-
                                                                                      ing credit unions with surcharge-free access to accounts
               on e Green Sheet                                                       through its nationwide ATM network. FIS Cardless Cash
    www.greensheet.com/yourcompanyname                                                will be added to the CO-OP ATM Terminal Driving ser-
                                                                                      vices menu in a pilot project expected to launch in the
  Personalized News from the Wire    Assistant Vice President of Advertising Sales    first quarter of 2017, the company stated.
Articles from or about your company
 Your executive online ads & videos    707-284-1686

 Call me for the details today!          danielle@greensheet.com

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