Friday, February 14, 2020
SpotOn Transact LLC, a software and payments company, launched a restaurant advisory board on Feb. 13, 2020, aimed at enhancing the company’s technology suite of POS and marketing solutions. The board’s founding members include celebrity chefs, restaurateurs and investors whose combined expertise and vision will help SpotOn drive innovation and value in the competitive hospitality arena, according to RJ Horsley, president at SpotOn.
Advisory members Michael Mina, Brent Bolthouse, Matt Bronfeld, Matthew Kenney, Adam Snyder, Ray Villaman and Kevin Youkilis will help SpotOn create timely, relevant solutions that clients need and want, Horsley stated. He added that this will ensure clients and partners will have “the right tools to operate more efficiently and achieve their business strategies.”
Horsley further noted that client feedback has played a pivotal role in developing and updating SpotOn Restaurant, the company’s flagship product. Tens of thousands of clients have helped shape the platform’s payment processing, POS, website building, scheduling software, marketing, reviews, analytics and loyalty, he stated. These capabilities empower single-location restaurants and groups that manage hundreds of locations. Now, with additional input from hospitality experts, SpotOn can take its innovative platform to the next level, he added.
Award-winning chef and restaurateur, Michael Mina, founder of MINA Group, praised SpotOn for putting clients first while continuing to outperform in the hospitality space. “When I was approached about joining the Advisory Board, I jumped at the chance because I recognized I could contribute to the company’s mission of building best-in-class solutions to improve the businesses of restaurant owners nationwide,” he said.
SpotOn restaurant advisory board member Kevin Youkilis, owner of Loma Brewing Co. and former major league baseball player, has seen technology reshape the restaurant business, from back-office operations to the customer experience. He noted that digital technologies help him stay connected to his restaurants in real time, making it seem like he is in more than once place at any given time. And he expects these hospitality trends to continue to gain traction.
“The hospitality industry has a lot of moving parts, and without technology to help coordinate operations, it would be extremely difficult to run a restaurant efficiently,” Youkilis said. “New restaurant technology makes it possible to quickly perform tasks that used to be a hassle, things like checking on reservations, monitoring sales, and programming and coding menu items on the fly, even from off-site.”
Youkilis went on to say that online scheduling platforms and remote POS technologies allow restaurateurs to remain flexible while keeping employees informed. “There’s no getting around the fact that the hospitality business is reliant on human power to interact with guests and vendors, and we all know that labor costs are on the rise. If technology can minimize staffing while streamlining communication, it's a win-win,” he added.
Professional bios of SpotOn Restaurant Advisory Board members can be found at www.spoton.com/partnerships/advisory-board .
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