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Inside




Cover Stor Vi
Viewsews
Cover Storyy
How to
How to keep tabs on reps, merchants – Part 2 .........1keep tabs on reps, merchants – Part 2 .........1
Visa's new third-party registration fees isa's new third-party registration fees
V
This is the second installment of Green Sheet Advisory Board – unintended consequences ......................................28
This is the second installment of Green Sheet Advisory Board
– unintended consequences ......................................28
members' advice on how to ensure that your sales force and
members' advice on how to ensure that your sales force and By Ken Musante, Eureka Payments LLC
By Ken Musante, Eureka Payments LLC
merchants are aboveboard in their business practices.
merchants are aboveboard in their business practices.
Tackle risk vectors to improve
Tackle risk vectors to improve
Newsews
N
portfolio performance ..............................................34
portfolio performance ..............................................34
Report tells acquirers how to stay in the game .......10t tells acquirers how to stay in the game .......10 By Ross Federgreen, CSR
Repor
By Ross Federgreen, CSR
By Ed Barton, G2 Web Services
A new note from Aite Group reveals the current pressures on By Ed Barton, G2 Web Services
A new note from Aite Group reveals the current pressures on
acquirers and warns that relying on POS terminal placement
acquirers and warns that relying on POS terminal placement While issues relating to risk, fraud and compliance present
While issues relating to risk, fraud and compliance present
and price differentiation are no longer viable business strate- daily challenges to payment companies, tools can enhance
and price differentiation are no longer viable business strate-
daily challenges to payment companies, tools can enhance
gies.
gies. scrutiny, reduce risk, and save time and money.
scrutiny, reduce risk, and save time and money.
Name for ATM payment hub ....................................12
Name for ATM payment hub ....................................12
Ed
Educationucation
The IPayments Forum and its nonprofi t parent organization, the
The IPayments Forum and its nonprofi t parent organization, the
S S SMM
Street Smarts :treet Smarts :
ATM Industry Association, recently rebranded its joint venture
ATM Industry Association, recently rebranded its joint venture
It's not what you say .................................................48
to support the evolution of the ATM into a payments hub.
to support the evolution of the ATM into a payments hub. It's not what you say .................................................y 48
By Dale S. Laszig , Castles Technology Co. Ltd.
By Dale S. Laszig, Castles Technology Co. Ltd.
Trouble for UC in the U.K.? ........................................14
Trouble for UC in the U.K.? ........................................14
Courtesy and tolerance are common prerequisites for doing
Courtesy and tolerance are common prerequisites for doing
As the start date for Universal Credit (UC) in the United King-
As the start date for Universal Credit (UC) in the United King- business anywhere in the world. Here are some basic guide-
business anywhere in the world. Here are some basic guide-
dom approaches, the U.K. government agency in charge of
dom approaches, the U.K. government agency in charge of
lines for interpersonal communications.
implementing the program is being criticized.
implementing the program is being criticized. lines for interpersonal communications.
Busting myths about change .....................................52
Busting myths about change .....................................52
Bitcoin kiosks enter marketplace ..............................16
Bitcoin kiosks enter marketplace ..............................16
By Jeff Fortney, Clearent LLC
By Jeff Fortney, Clearent LLC
Bitcoin is looking more legitimate with news that the fi rst bitcoin
Bitcoin is looking more legitimate with news that the fi rst bitcoin
Contrary to an often repeated axiom, the more things change
ATM/kiosk is now avaible on the market.
ATM/kiosk is now avaible on the market. Contrary to an often repeated axiom, the more things change
in the payments industry, the more they continue to change.
in the payments industry, the more they continue to change.
'Hands-free' payments beckon ..................................18 They never stay the same.
'Hands-free' payments beckon ..................................18
They never stay the same.
PayPal Beacon uses wireless Bluetooth technology that report-
PayPal Beacon uses wireless Bluetooth technology that report- Evaluating payment gateway performance ............56
Evaluating payment gateway performance ............56
edly bypasses consumers' need to access mobile wallets or
edly bypasses consumers' need to access mobile wallets or By Chandan Mukherjee, PayCube Inc.
By Chandan Mukherjee, PayCube Inc.
bankcards when paying for purchases at brick-and-mortar
bankcards when paying for purchases at brick-and-mortar
From internal stakeholders to clients, everyone involved with
locations. From internal stakeholders to clients, everyone involved with
locations.
payment gateways expects maximum performance, stability
payment gateways expects maximum performance, stability
Industry Update ..........................................................20 and uptime. But how does one quantify this performance.
Industry Update ..........................................................20
and uptime. But how does one quantify this performance.
S
Selling Prepaidelling Prepaid
N
New Productsew Products
When Big Data meets fulfi llment ..............................32 llment ..............................t 32
When Big Data meets fulfi
Funding approval in minutes.....................................60ding approval in minutes.....................................60
Fun
On-demand card fulfi llment specialist Arroweye Solutions Inc.
On-demand card fulfi llment specialist Arroweye Solutions Inc. Seamless QuickBooks integration .............................62
Seamless QuickBooks integration .............................62
helps fi nancial institutions capitalize on big data by targeting
helps fi nancial institutions capitalize on big data by targeting
Company Profi lesompany Profi les
offers to individual consumers via its new CustomerConnect C
offers to individual consumers via its new CustomerConnect
feature. C
feature.
Cutter LLC:utter LLC:
Saying yes to portfolio, residual stream sellers ......38
Saying yes to portfolio, residual stream sellers ......38
Featu
Featuresres
Inspirationnspiration
I
T
The Mobile Buzz:he Mobile Buzz:
Opportunities on mobile horizon ..............................33
Opportunities on mobile horizon ..............................33 Roll out the welcome mat at work 65
Roll out the welcome mat at work ...........................65...........................k
It's clear that merchants need help in understanding the mobile
It's clear that merchants need help in understanding the mobile Departmentsepartments
D
payment options available and, equally so, need guidance
payment options available and, equally so, need guidance
Letter Fr
when deciding which ones are right for them.
when deciding which ones are right for them. Letter From the Editors .................................................... 5om the Editors .................................................... 5
Readers Speak ................................................................. 8.................................................................k
Readers Speak 8
Retail Brie
Retail Briefs ..................................................................... 24fs ..................................................................... 24
Resource Guide ............................................................... 66de ............................................................... 66
Resource Gui
Adver
Advertiser Index ............................................................ 78tiser Index ............................................................x 78
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