Page 3 - GS131101
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InsideGS
Cover Story Benefi t by adopting an as-a-service
business model ...........................................................32
Pop-ups for the holidays – and beyond .......................1
By Sean Berg, Harbortouch
In a sluggish economy, with margins still stubbornly tight and The payments industry is in fl ux. Market trends will likely be
merchants determined to squeeze every dollar out of each decided by merchants and consumers, not acquirers. How can
sale, new opportunities beckon beyond brick-and-mortar retail ISOs and MLSs control the POS in this environment?
locations.
Education
News
Street Smarts :
SM
Is Clover the POS of the future? ................................11
Nothing succeeds like failure ....................................41
First Data Corp. and POS system manufacturer Clover Network By Dale S. Laszig , Castles Technology Co. Ltd.
Inc. unveiled a new kind of POS system that is an open market- Our industry may be recession-proof, but even the most sea-
place in itself.
soned pros don't expect to win every deal. So how do they
Tyfone confronts data security 'cross over' ..............12 handle losing?
Mobile identity verifi cation and security fi rm Tyfone Inc. entered Money2020 and the fast-changing
a pilot program with CoVantage Credit Union to test Tyfone's payments world .........................................................46
connected smartcard technology. By Peggy Bekavac Olson, Strategic Marketing.
BIPS adds to bitcoin news ..........................................14 Money2020 provided a glimpse of the future. Those who em-
Bitcoin appears to be gaining ground: over 40,000 merchants brace change and innovation will position themselves well, and
using the Bigcommerce platform can now accept bitcoin those who don't may face extinction.
through Bitcoin Internet Payment Service. Sell with the right tools ..............................................48
Industry Update ..........................................................16 By Tom Waters and Ben Abel
Bank Associates Merchant Services
Views
Whichever CRM option you choose, the effi ciency, reliability
and coordination provided by a good one will unquestionably
It's an ever changing world –
help expand your merchant portfolio.
predictions for 2014 ...................................................24
By Michael Gavin, Merchant Warehouse
New Products
It's often said that fear of change is the top reason for resis- The next storefront .........................................................54
tance to change. But this is more than change; it's a whole new
world of opportunity for sales professionals in the payments Company Profi le
space.
Planet Group Inc.
An open letter to the electronic payments Processing autonomy for ISOs .....................................35
industry: Let's put a stop to criminal practices
in our industry - now! ...................................................26 Inspiration
By Robert O. Carr, Heartland Payment Systems Inc. What Motivates your business partners? ..................57
A respected industry veteran appeals for help in, once and for Departments
all, lifting the veil of dishonest practices that have tarnished our
great industry for decades. Letter From the Editors .................................................... 5
Readers Speak ................................................................... 8
Resource Guide ............................................................... 66
Advertiser Index ............................................................ 78
3
Cover Story Benefi t by adopting an as-a-service
business model ...........................................................32
Pop-ups for the holidays – and beyond .......................1
By Sean Berg, Harbortouch
In a sluggish economy, with margins still stubbornly tight and The payments industry is in fl ux. Market trends will likely be
merchants determined to squeeze every dollar out of each decided by merchants and consumers, not acquirers. How can
sale, new opportunities beckon beyond brick-and-mortar retail ISOs and MLSs control the POS in this environment?
locations.
Education
News
Street Smarts :
SM
Is Clover the POS of the future? ................................11
Nothing succeeds like failure ....................................41
First Data Corp. and POS system manufacturer Clover Network By Dale S. Laszig , Castles Technology Co. Ltd.
Inc. unveiled a new kind of POS system that is an open market- Our industry may be recession-proof, but even the most sea-
place in itself.
soned pros don't expect to win every deal. So how do they
Tyfone confronts data security 'cross over' ..............12 handle losing?
Mobile identity verifi cation and security fi rm Tyfone Inc. entered Money2020 and the fast-changing
a pilot program with CoVantage Credit Union to test Tyfone's payments world .........................................................46
connected smartcard technology. By Peggy Bekavac Olson, Strategic Marketing.
BIPS adds to bitcoin news ..........................................14 Money2020 provided a glimpse of the future. Those who em-
Bitcoin appears to be gaining ground: over 40,000 merchants brace change and innovation will position themselves well, and
using the Bigcommerce platform can now accept bitcoin those who don't may face extinction.
through Bitcoin Internet Payment Service. Sell with the right tools ..............................................48
Industry Update ..........................................................16 By Tom Waters and Ben Abel
Bank Associates Merchant Services
Views
Whichever CRM option you choose, the effi ciency, reliability
and coordination provided by a good one will unquestionably
It's an ever changing world –
help expand your merchant portfolio.
predictions for 2014 ...................................................24
By Michael Gavin, Merchant Warehouse
New Products
It's often said that fear of change is the top reason for resis- The next storefront .........................................................54
tance to change. But this is more than change; it's a whole new
world of opportunity for sales professionals in the payments Company Profi le
space.
Planet Group Inc.
An open letter to the electronic payments Processing autonomy for ISOs .....................................35
industry: Let's put a stop to criminal practices
in our industry - now! ...................................................26 Inspiration
By Robert O. Carr, Heartland Payment Systems Inc. What Motivates your business partners? ..................57
A respected industry veteran appeals for help in, once and for Departments
all, lifting the veil of dishonest practices that have tarnished our
great industry for decades. Letter From the Editors .................................................... 5
Readers Speak ................................................................... 8
Resource Guide ............................................................... 66
Advertiser Index ............................................................ 78
3
