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InsideGS
Cover Story Education
The hope and hype ushered in by big data ............................1 Street Smarts :
SM
Small retailers are struggling to remain relevant and grow sales. Back to the future, MLS style .....................................................44
Many believe the solution lies in the massive amounts of data By Dale S. Laszig, DSL Direct LLC
generated by consumers in today's connected world. The payments landscape changes swiftly. How would you advise
someone who sold merchant services in the 1990s and is return-
News ing to the business today?
Target hack underscores Rejection: The self-fulflling prophecy ..................................48
importance of breach reporting ..............................................10 By Benjamin Abel, Bank Associated Merchant Services
Following the 2013 holiday season data breach that involved Repeated rejection can create a snowball efect and cripple sales.
millions of its customers, Target Brands Inc. is learning just how Understanding how you process and react to rejection can help
expensive and embarrassing breaches are.
prevent it from afecting your production.
Will showrooming spark retail innovation? .......................12 Both optimism and pessimism
With the 2013 holiday season concluded, it's now the task of eco- present challenges .........................................................................52
nomic analysts to crunch shopping data and pinpoint potential By Jef Fortney, Clearent LLC.
new consumer trends, including showrooming. It's difcult for pessimists to succeed in payments unless they
Bitcoin's infuence grows .............................................................13 make a concerted efort to change. It's equally hard for true
Bitcoin experienced turmoil after China's move to ban its usage in optimists because their untamed enthusiasm gets in the way of
the Chinese economy and Alibaba Group's decision to outlaw the success.
cryptocurrency from Taobao Marketplace. New Products
Colorado pot legalization A fast, accurate, real-time reporting tool ............................54
highlights payments quandary ................................................14
Colorado legalized recreational use of marijuana, but it remains Company Profles
illegal under federal law. How great is the risk to companies that Transmodus:
process payments from pot dispensaries? The merchant account sales companion ..............................32
Industry Update ...............................................................................18 RT Lawrence Corp.:
Features Remittance platform and more ................................................34
The Mobile Buzz: Inspiration
Watch your BYOD .............................................................................24 Making resolutions more 'sticky' .............................................56
An increasing number of today's employees expect to use smart- Departments
phones, laptops and tablets at work, but the advantages of BYOD Letter From the Editors ....................................................................5
are tempered by implementation challenges.
Readers Speak ......................................................................................8
Views ISOMetrics ...........................................................................................41
2014 Calendar of Events...............................................................55
Insider's report on payments
Scrutinizing the Fed's payments data ...................................28 Resource Guide .................................................................................57
By Patti Murphy, ProScribes Inc. Advertiser Index ...............................................................................70
The Federal Reserve Board recently released the latest in its trien-
nial reports on payments, and not surprisingly, the data indicates
that card payments continue to grow at a healthy clip.
3
Cover Story Education
The hope and hype ushered in by big data ............................1 Street Smarts :
SM
Small retailers are struggling to remain relevant and grow sales. Back to the future, MLS style .....................................................44
Many believe the solution lies in the massive amounts of data By Dale S. Laszig, DSL Direct LLC
generated by consumers in today's connected world. The payments landscape changes swiftly. How would you advise
someone who sold merchant services in the 1990s and is return-
News ing to the business today?
Target hack underscores Rejection: The self-fulflling prophecy ..................................48
importance of breach reporting ..............................................10 By Benjamin Abel, Bank Associated Merchant Services
Following the 2013 holiday season data breach that involved Repeated rejection can create a snowball efect and cripple sales.
millions of its customers, Target Brands Inc. is learning just how Understanding how you process and react to rejection can help
expensive and embarrassing breaches are.
prevent it from afecting your production.
Will showrooming spark retail innovation? .......................12 Both optimism and pessimism
With the 2013 holiday season concluded, it's now the task of eco- present challenges .........................................................................52
nomic analysts to crunch shopping data and pinpoint potential By Jef Fortney, Clearent LLC.
new consumer trends, including showrooming. It's difcult for pessimists to succeed in payments unless they
Bitcoin's infuence grows .............................................................13 make a concerted efort to change. It's equally hard for true
Bitcoin experienced turmoil after China's move to ban its usage in optimists because their untamed enthusiasm gets in the way of
the Chinese economy and Alibaba Group's decision to outlaw the success.
cryptocurrency from Taobao Marketplace. New Products
Colorado pot legalization A fast, accurate, real-time reporting tool ............................54
highlights payments quandary ................................................14
Colorado legalized recreational use of marijuana, but it remains Company Profles
illegal under federal law. How great is the risk to companies that Transmodus:
process payments from pot dispensaries? The merchant account sales companion ..............................32
Industry Update ...............................................................................18 RT Lawrence Corp.:
Features Remittance platform and more ................................................34
The Mobile Buzz: Inspiration
Watch your BYOD .............................................................................24 Making resolutions more 'sticky' .............................................56
An increasing number of today's employees expect to use smart- Departments
phones, laptops and tablets at work, but the advantages of BYOD Letter From the Editors ....................................................................5
are tempered by implementation challenges.
Readers Speak ......................................................................................8
Views ISOMetrics ...........................................................................................41
2014 Calendar of Events...............................................................55
Insider's report on payments
Scrutinizing the Fed's payments data ...................................28 Resource Guide .................................................................................57
By Patti Murphy, ProScribes Inc. Advertiser Index ...............................................................................70
The Federal Reserve Board recently released the latest in its trien-
nial reports on payments, and not surprisingly, the data indicates
that card payments continue to grow at a healthy clip.
3
