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Meritus' Fraud XP merchant-defined risk engine
Meritus Payment Solutions is designed to allow merchants to customize fraud
protection with over 1,000 advanced filters to choose from
ISO/MLS contact: and access to the some of the largest negative databases,
Ryan Wess including device reputation.
Marketing
949-788-1010 The company's Chargeback Management System
Email: rwess@merituspayment.com
Website: www.merituspayment.com (CBMS) offers a quick-response solution for dealing
with chargebacks and requests for information. CBMS
enables merchants to review chargeback reason codes,
bulk upload documentation to fight each chargeback, and
prioritize cases based on severity using its dynamic case
Opening new management tool. Responding to client feedback, Meritus
has since enhanced the system to further automate the
gateways chargeback process.

"Recently we launched Chargeback Management System
Plus, which allows merchants to automatically fight
erived from Latin, the word "meritus" means chargebacks before they occur," Kleinman said. "CBMS
to earn, deserve or acquire. Since 2008, Plus issues real-time chargeback alerts and automatic
Meritus Payment Solutions has worked to refunds on behalf of the merchant, therefore skipping the
D earn the trust of small to midsize e-commerce, entire chargeback process altogether."
business-to-business, retail, restaurant, direct response,
healthcare, gaming, nonprofit and service sector enter- According to Kleinman, the original chargeback system,
prises. It does so through a proprietary global platform a forerunner to CBMS Plus, has proven to increase
that serves as the pivotal point of entry for all its clients. chargeback win ratio by 30 percent and reduce chargeback
representation time by 40 percent for most merchants.
"The company's mission is to maximize our client's "We expect even greater results from CBMS Plus since it
success through our platform and payment experience," automates the chargeback process," he added.
said Alan Kleinman, Principal of Meritus. "We are in
the business of exceeding expectations and believe that The proprietary Recurring Billing Manager system
integrity, commitment and delivering solutions is how we helps manage recurring revenue generated through
make this a reality." subscription-based sales or nonprofit donations. Built-in
capabilities include revenue tracking and direct deposit to
Beyond traditional credit, debit, gift and loyalty card, help improve cash flow and maximize marketing efforts.
and check payment processing, the company offers
alternative payment and multiple currency options, and Meritus plans to launch an enhanced recurring billing
virtual and physical POS solutions. To that end, Meritus solution in 2014, making it possible for merchants to
uses proprietary programs to manage fraud, chargebacks, automatically update customer card account information
recurring payments and other critical business functions. to prevent nonpayment from a variety of different
types of declined transactions. The goal is to increase
Value-added sellers authorization approval rates and revenue retention.
"We expect this new product enhancement will increase
Core to its merchant program, the proprietary Payment revenue by 3 to 6 percent," Kleinman said.
XP payment platform can link merchants globally with
the backing of customized risk management for both in- Promising future
person and card-not-present environments. Also included
are advanced reporting features with authorization With an eye to the future, Meritus recently appointed IT
and settlement in over 150 global currencies made expert Mark Adams as Senior Vice President and Chief
possible through partnership with a growing network of Technology Officer to spearhead product engineering,
international banks. application development, IT infrastructure and
information security enhancements.
"We have also recently obtained the ability to process Level
III transactions through Payment XP," Kleinman said. For ISOs and merchant level salespeople, Meritus offers
"This brings great benefits to our merchants processing flexible and competitive revenue sharing programs
business-to-business and business-to-government supported by 24/7 client services. "We understand that
transactions, ensuring them lower rates. With Level III you have choices and assure you that with our competitive
on Payment XP, merchants can see up to a 1 percent fee compensation package coupled with our high approval
reduction on these transactions." rates and technology centric product offering, we can
board more merchants and retain them longer so that you
earn more," Kleinman stated.
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