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Insider's report on payments The FDIC has been conducting surveys to gauge the number
of unbanked and underbanked Americans every two years
Fewer Americans since 2009; that year 7.6 percent of U.S. households were
unbanked; more unbanked. The FDIC defines an unbanked household
using prepaid cards as one where no one has accounts at federally regulated
financial institutions; underbanked households have bank
accounts, but also use nonbank alternatives, such as check
cashers, payday lenders and prepaid debit cards.
The FDIC's data shows 19.9 percent of U.S. households
were underbanked in 2015; those households included 51.1
million adults and 16.3 million children. The unbanked
and underbanked are often referred to collectively as the
financially underserved. The international consultancy
KPMG LLP estimated in a 2013 report that the underserved,
collectively, generate $1.3 trillion in U.S. wages.
By Patti Murphy The reasons U.S. consumers give for being unbanked vary,
ProScribes Inc. but generally fall into three categories. Many people cite
financial reasons: they don't feel they have enough money
A fter years of brow-beating banks to do more for to keep bank accounts going, for example, or they may
the poor, the federal government reported that object to fees and check holds. Many others (particularly
the share of Americans without bank accounts millennials) don't like or don't trust banks. The third
fell to 7 percent last year. That's the smallest category consists of folks who have had bank accounts
that group has been since 2009, according to the Federal closed, or landed on an industry hot list for some other
Deposit Insurance Corp. reason.
Putting this into raw numbers: approximately 9.0 million The unbanked and underbanked pay plenty of money
households, made up of 15.6 million adults and 7.6 million in fees and interest for financial services: $138 billion in
children were unbanked in 2015. Growing numbers of 2014 alone, according to the Center for Financial Services
these households reported using prepaid cards in lieu of Innovation. That's a 7.6 percent increase from the year
bank checking accounts; many prefer mobile rather than before.
face-to-face access to financial services. Banks and credit
unions can do more to reach these consumers. Mobile and Since 2010, consumer spending on nonbank financial
prepaid products can help. services has been growing at an average annual rate of 6
percent, based on CFSI's analysis. Lending is the fastest
"Developing a relationship with a bank helps consumers growing segment, with a 310 percent increase in revenues
build assets and create wealth, makes them less susceptible from 2013 to 2014. Payments accounted for $10.1 billion
to discriminatory or predatory lending practices, and of the total, and include check cashing, general purpose
can provide a financial safety net against unforeseen reloadable prepaid cards, and remittances.
circumstances," said FDIC Chairman Martin Gruenberg.
"The decline in the share of households who do not have Making the case for prepaid cards
a banking relationship is a positive development, and the
FDIC will continue working to help ensure households have The CFSI reported that revenue growth for general-pur-
access to safe, secure and affordable banking services." pose reloadable (GPR) cards was up 6.8 percent in 2014.
Although that exceeds other economic growth indicators
The decline in the share of unbanked households was broad for the period, it was lower than other products. The FDIC
based, although some demographic groups saw larger said growth was stymied, in part, by increased competi-
drops than others. The share of U.S. households deemed tion which drove down card fees. New regulations that
to be underbanked remained relatively unchanged, extend federal consumer protections for consumer credit
according to the FDIC's latest National Survey of Unbanked and electronic funds transfer transactions to prepaid cards
and Underbanked Households. Data was collected in 2015 could further dampen interest. The Consumer Financial
(with assistance from the U.S. Census Bureau) and findings Protection Bureau, the agency behind the new regulations,
were published by the FDIC this October. however, delayed implementation until October 2017.
24 As the FDIC's and CFSI's data suggest, the financially
underserved represent no small segment of the financial
services market. Nor is it a recent phenomenon. Nearly 30
years ago the U.S. Department of the Treasury tried to ad-
dress the problem by developing a prototype basic (low-