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ReadersSpeak

Biometrics solution to CNP fraud?                                                has just introduced the Touch Bar on
                                                                                 its latest MacBook Pro. Won't this go
T here's been a lot of discussion about the expected increase in CNP             a long way toward reducing CNP
              fraud once EMV technology is implemented across the United         fraud?
              States. That's because other regions experienced a dramatic fraud
              migration to the CNP channel after switching over to EMV.                                       Susan Bronset
But I've been thinking that these other places adopted EMV at an earlier stage             Merchant Level Salesperson
of biometric adoption. Biometrics could make all the difference. The iPhone
and iPad, for example, now use fingerprints for ID with Apple Pay. And Apple     Susan,

8                                                                                In "Postcards from payments 2026,"
                                                                                 by Dale Laszig, The Green Sheet, Oct.
                                                                                 10, 2016, issue 16:10:01, Jim Parkin-
                                                                                 son, Chief Information Officer of
                                                                                 North American Bancard Holdings
                                                                                 LLC, envisioned a future in which
                                                                                 biometrics plays a significant role.
                                                                                 "Paper checks, cash and credit cards
                                                                                 have become antiquated forms of
                                                                                 payment (they are in museums), and
                                                                                 consumers now pay via biometrics
                                                                                 and DNA readers (no more pass-
                                                                                 words or PINs)," he stated. "Fraud
                                                                                 has not been eliminated, but it has
                                                                                 been significantly reduced."

                                                                                 Also, in "Get ready for biometric pay-
                                                                                 ments," The Green Sheet, Oct. 24, 2016,
                                                                                 issue 16:10:02, we pointed to research
                                                                                 indicating that adoption of devices
                                                                                 that use biometrics is on the rise,
                                                                                 which is likely to lead to increased
                                                                                 use of biometrics in payments.

                                                                                 It is reasonable to expect advances
                                                                                 in technology, such as Apple's Inc.'s
                                                                                 inclusion of the Touch Bar, which
                                                                                 enables use of Apple Pay on a laptop
                                                                                 with use of fingerprint identifica-
                                                                                 tion, could lead to reduced migra-
                                                                                 tion of fraud to the card-not-present
                                                                                 (CNP) channel. However, at this
                                                                                 point, there is no way to know. We'll
                                                                                 continue to report on this as indus-
                                                                                 try experts study data as it emerges
                                                                                 on the U.S. EMV (Europay, Master-
                                                                                 card and Visa) migration and its ef-
                                                                                 fects on CNP fraud.

                                                                                 What do you predict
                                                                                 for biometrics?

                                                                                 What do you, your colleagues and
                                                                                 merchant customers have to say
                                                                                 about adoption of biometrics in pay-
                                                                                 ments? Are merchants clamoring for
                                                                                 it? If not, what is uppermost in their
                                                                                 minds? Let us know at greensheet@
                                                                                 greensheet.com.
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