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CoverStory



        transaction.                                            the U.S. Census Bureau.)
        carders – Criminals who buy, sell, steal and/or conspire to   electronic check acceptance – Service that speeds check
        purloin individuals' credit card account information.   collection either by converting the payment to an ACH
        chargeback – Credit/debit card transaction challenged by   item for clearing or by using image check exchanges;
        cardholder or issuing bank that gets returned to merchant   some providers combine electronic check acceptance with
        for resolution (in the form of a chargeback request).   verification and/or guarantee services.
        check guarantee – Service that, for a fee, guarantees   EMV (Europay, Mastercard and Visa) – Global standard
        merchants will receive payment for checks returned for   for securing chip cards and POS devices; named for
        insufficient funds or other reasons.                    Europay, Mastercard and Visa, the creators of the standard.
        check verification  – Fee-based service that provides   encryption – Process of using special algorithms to
        check-accepting merchants access to a national negative   scramble data and render it indecipherable without access
        file database of bad check writers and/or closed accounts.  to a corresponding decryption key.
        chip card – Credit or debit card with embedded computer   F
        chip containing account and other identifying information;
        can communicate with EMV-compliant POS devices.         factoring  –  One  merchant  submitting  transactions
        clearing account – See merchant account.                initiated from another merchant who lacks an acquiring
                                                                relationship; sometimes called laundering.
        CNP (card-not-present) – Transactions in which neither
        the card nor the cardholder is physically present at the   fintech (financial technology) – Sector of companies
        POS.                                                    that leverage technology and innovations to compete
                                                                with traditional financial institutions in the delivery of
        conversion bonus – Bonus paid by ISOs/acquirers to a    payments and other financial services.
        merchant level salesperson (MLS) that signs merchant
        who  has  relationship with  competitor,  or  for  terminal   floor limit – Maximum transaction amount a merchant
        upgrades.                                               may accept without an authorization.
        CVV (card verification value) – Three- or four-digit card   G
        verification feature (depending on card brand) commonly
        required in card-not-present transactions to validate   gateway – Software application that facilitates ecommerce
        customer is in possession of the card being used.       authorizations and payments.

        D                                                       gift cards – Single-use prepaid cards; typically branded
                                                                and distributed by retailers.
        deposit account – Access account, other than a credit   I
        account, maintained by an  acquirer  for  processing
        transactions; different from a depository account, which is   interchange – Card-issuer fee; generally assessed as
        the merchant's local bank account.                      percentage of transaction plus per-transaction fee, and
        digital wallet – See mobile wallet.                     based on card type (for example, rewards, commercial).
        discount rate  – All-in rate charged merchants for      interchange plus – Pricing model in which acquirer
        transaction processing (includes interchange and        bundles interchange with network fees, and adds a set
        processing costs).                                      markup (usually a combination of basis points and cents-
        dongle – Small device that can be plugged into a        per-transaction); sometimes referred to as interchange
        smartphone or tablet and used as a mobile credit/debit   pass through.
        card reader.                                            interchange plus-plus – Relatively new variation on
        downgrades    –   Surcharges   assessed  on   certain   interchange-plus that includes markups for additional
        transactions; can be triggered by how a merchant enters   fees and assessments.
        card information, the type of card used, or for other   issuer/issuing bank – Cardholder's financial institution.
        reasons.                                                issuer  identification  number    –  First  six-digits  in  a
        dynamic currency conversion – POS service that allows   card account number; used for transaction routing;
        cardholders to make purchases in foreign countries      sometimes called BIN (bank identification number). ISOs
        denominated in the currency of their home country, in   pay sponsorship fees for IINs/BINs, typically based on
        real time.                                              portfolio volumes

        E                                                       K

        ecommerce  – Commercial activities conducted via the    knuckle busters  – Traditional credit card imprinters;
        Internet, which has become the fastest area of growth for   sometimes  called  zip-zap  machines  for  the  noise  they
        retailers. (Ecommerce sales grew at a rate of 16 percent in   made when operated.
        2015, while all retail sales grew at 2 percent, according to
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