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Self-service payout • Identity verification: Frequently required for
compliance,
security
identity
authentication
schemes are built into the portal.
solution for global • Customer service: Payees receive dedicated email,
ecommerce chat and toll-free telephone support. Hyperwallet
solution experts are also available for training and
post-implementation review.
Multiple implementation options
Hyperwallet also noted that software developers can choose
from the following three options for integrating payout
functionality into enterprise-scale software platforms:
1. Hosted service: A full-service, standalone portal
requires minimal integration effort. The turnkey,
Company: Hyperwallet Systems Inc. brandable hosted solution has optional add-
Product: Hyperwallet Pay Portal on modules to accommodate growing software
platforms.
Website: www.hyperwallet.com 2. JavaScript widget: A JavaScript widget, requiring

Contact: solutions@hyperwallet.com moderate application programming interfaces (API)
integration effort, enables users to plug global bank
deposit functionality into existing applications.
yperwallet Systems Inc. is a global technology 3. Fully integrated model: Developers can use
company headquartered in San Francisco. The Hyperwallet APIs to embed the end-to-end payout
company developed its enhanced Hyperwallet experience in a website or app, enabling users to
H Pay Portal to include a range of self-service, control and scale payouts as they evolve their
responsive tools designed to enable ecommerce mar- platforms and services.
ketplaces to provide frictionless, transparent payouts to
billions of independent sellers. The solution enables mar- Growing market segment
ketplace sellers to verify their identities, use preferred pay-
ment methods and track transactions on the payout portal, Global ecommerce marketplaces can expand independent
the company stated. sellers' reach beyond their geographic footprints, but not
all sellers are fully leveraging remote market opportunities,
"The pinnacle of [an ecommerce merchant's] experience is Ting noted. He believes access to user-friendly financial
getting paid, and each time they sell an item they could gain management tools, integrated payment tracking technology,
or lose trust in an online marketplace," said Michael Ting, and advanced compliance and identity verification
Senior Vice President of Digital Markets at Hyperwallet. capabilities will help to drive adoption and scale this
"Reliability and transparency are the value hooks that keep growing market segment.
sellers loyal to a platform."
Hyperwallet published The State of Ecommerce Marketplace
Providing reliable payments on the payout side is a different Selling in 2017: A study on the behaviors and preferences of
paradigm than how payments are accepted, Ting added. ecommerce marketplace sellers, a report based on a survey
"Trust spans the entire lifecycle of a transaction," he said. of 1,500 marketplace sellers. The study found 53 percent
"Sellers expect a marketplace platform to insulate them of respondents want to receive payment for every sales
from anonymous parties on the other side of the world, transaction; 79 percent surveyed would switch payout
answer their questions and provide accurate payouts, platforms due to excessive fees.
without unexpected fees."
The report also noted that many Americans use ecommerce
Global payout portal marketplace selling as part-time employment to supplement
their income. "Ecommerce marketplace selling is only a side
The company noted that the Hyperwallet Pay Portal gig for most sellers, in part, due to difficulty with payments
provides sellers with comprehensive tools and features and, in some cases, a lack of trust in the ecommerce
designed to create a secure, compliant, end-to-end payout marketplace," the authors wrote. "By making continued
experience, including the following: efforts to improve the payment process and increase seller

• Multicurrency virtual accounts: The brandable trust, marketplaces will have the opportunity to process
platform supports multicurrency virtual accounts. more transactions. In turn, this will help sellers reach their
• Tax forms: Tax forms and procedures, which vary goal of turning this side gig into a full-time career."
by region, are included in the portal.

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