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Cover Story Features

The payments journey: From point of sale The Mobile Buzz:
to points of commerce – Part 2 ....................................................1 IoT changes retail dynamics .......................................................30
By Dale S. Laszig
The second of a three-part series on the journey from POS to points Mobile-connected consumer behaviors are changing the rules of
engagement for retailers. For merchants, a key challenge is to focus
of commerce follows transactions as they graduate from simple on the most prominent engagement channel.
tasks to complex, interactive communications.
News Education
Street Smarts SM
Wells Fargo probe exposes high merchant fees ............10
An investigation of questionable sales practices at Wells Fargo & Should you register as an ISO? ..................................................40
By Aaron Nasseh, Finical Inc.
Co.'s consumer banking division has now raised questions about the
company's merchant services division. My goal in this article is to help you make an informed decision,
because in addition to the $10,000 annual registration fee, you
NAC challenges FICO on ATM fraud ........................................11 will also have far more responsibilities, and you will be exposed to
The National ATM Council Inc. asked FICO to substantiate its recent much more liability than you otherwise would be as an MLS.
claims of escalating debit card fraud at nonbank ATMs, claiming
FICO's March 2017 statements misleading and biased. The CFPB's active past, uncertain future..............................42
By Brett Husak, National Bank Services
Harbortouch teams with Bar Rescue Since the CFPB was legislated in 2010 as part of the Dodd-Frank
host on smart POS ...........................................................................12 Act, the controversial agency has wielded considerable power. Its
Harbortouch teamed with Jon Taffer, the host and executive produc- work continues, but its authority may decline.
er of the hit TV show Bar Rescue, who will collaborate in developing
the industry's first "smart" POS system. Semi-integrated solutions accelerate
your EMV transition .........................................................44
Supreme Court likens surcharging to free speech ..........14 By Naga Jagadeesh, ThoughtFocus
Five New York retailers who took their credit card surcharge battle Many stakeholders in the merchant services chain expend signifi-
to the U.S. Supreme Court, validated the plaintiffs' assertion that cant IT resources on EMV that otherwise could be used to innovate.
regulating retail prices is tantamount to regulating speech. Are semi-integrated EMV solutions the answer?
Industry Update ...............................................................................16 Navigating regulatory, financial MSB hurdles ..................46
Views By Theodore F. Monroe, Attorney at Law
Emerging payments entrepreneurs push the envelope to make pay-
ISOs take note: The value of operational ments safer, faster and easier. But many companies hit the wall of
expertise is skyrocketing ............................................................22 government regulation before they ever get off the ground.
By Adam T. Hark, Preston Todd Advisors
The value of operational expertise in the ISO world has soared as New Products
the paradigm for acquirers has transitioned from transaction pro- Enterprise-level CRM for payments industry .....................47
cessing to business management solutions for merchants.
Secure, all-in-one developer's
The sobering state of cybercrime today ..............................38 toolkit for mobile apps .................................................................48
By Brandes Elitch, CrossCheck Inc.
In 2017, the Information Security Media Group will host 12 security Inspiration
summits worldwide for senior infosec and fraud professionals. The Simple questions set the stage for results ..........................51
recent San Francisco event was an eye opener. Departments
Company Profile
Letter From the Editors ....................................................................5
Super G Capital LLC: Readers Speak ......................................................................................8
Funding solutions tailored to help ISOs plan ahead .....29 Spotlight Innovators ......................................................................25
DateBook .............................................................................................30
Calendar of Events ..........................................................................50
Resource Guide .................................................................................53
Advertiser Index ...............................................................................62

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