Page 3 - GS181001

InsideGS

Cover Story Education

High-tech holiday planning for MLSs, merchants ..............1 A primer on EBT acceptance .......................................................34
By Dale S. Laszig By Bill Pirtle, Clearent LLC
Every year, merchants anticipate the year-end holiday season, When targeting convenience and grocery stores, it's essential
knowing it is absolutely critical to their bottom lines. And now to know about subsidized food programs and when it does and
they have increasingly powerful tech tools to aid in their success. doesn't make sense to handle these programs for merchants.

News Just don't call it POS .......................................................................36
By Mike Camerling, AEVI
News Briefs: The payment terminal has been the be-all, end-all of small mer-
AmEx under scrutiny for alleged chant POS transactions for many years. But it's now time to get out
foreign exchange scam .................................................................10 of the POS business and focus on the point of interaction.
Mastercard, Visa offer new terms to Phone conversations still integral
settle interchange lawsuit, NRF balks ...................................10 to merchant services ......................................................................38
Consumers, issuers really like debit .......................................10 By Jeff Fortney, TouchSuite LLC
WSAA 2018 charts payments' new horizons ......................10 Some processors have replaced phone conversations entirely with
electronic communications. If you have an issue that needs atten-
Cash discounting gains momentum, backlash .................10 tion, you open an online ticket. Is this wise?
NACHA takes steps advancing same-day ACH ..................10 Company Profile
Stripe advances into POS, financing ......................................10
Gravity Payments:
Industry Update ...............................................................................12 Growing strong on traditional values ...................................41
Views New Product
Insider's report on payments: Smart, secure payment card reader
Paying for convenience ................................................................18 for online, in-store transactions ...............................................42
By Patti Murphy, ProScribes Inc. Inspiration
It looks like paying for the convenience of using a credit card at Written goals do shape lives ......................................................43
the point of purchase will be the next big thing. After all, a credit
card surcharge (or a discount for cash) is about convenience. Departments

Education Letter From the Editors ....................................................................5
Readers Speak:
Street Smarts SM Card-on-file EMV payment tokenization ................................8
Know and meet your competitor .............................................32 Spotlight Innovators ......................................................................22
By Steve Norell, US Merchant Services Inc. DateBook .............................................................................................26
How often have you called a competitor and asked to meet in Resource Guide .................................................................................44
person? The answer is most likely never. But if you don't take steps Advertiser Index ...............................................................................54
to know your competition, you put your livelihood at risk.

3