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        streaming analytics to monitor data in real time and    resources, which include APIs, software development kits
        advanced analytics to extract hidden patterns and insights   and other development tools, help developers connect,
        from captured information," they wrote. Schoenecker said   secure and manage IoT applications.
        Panasonic "lives on the smart edge of the IoT, where data is
        being collected, helping our customers design warehouse   Joe Jensen, vice president of the Internet of Things Group
        management  systems for their environments and sort     at Intel Corp., said some of the most exciting innovations in
        through data to make actionable decisions."             retail are changes you can't see, such as machine learning
                                                                platforms that automate promotions and merchandising
        Jim Dempsey, national sales manager at Panasonic North   processes, enabling staffers to focus on their customers.
        America, added, "We scan things using voice, RFID portals   These developments are driven by creative collaborations
        and data capture technologies that go into the network of   and advanced technologies. Intel's Open Retail Initiative
        smart edge devices. Unique product identifiers enhance   promotes common, open source frameworks that facilitate
        visibility and traceability, providing data to the system's   a free exchange of ideas in retail and remove barriers to
        analytics and artificial intelligence layers. The system   adoption, he stated.
        can sort through data and make basic decisions without
        human intervention."                                    Peter Fitzpatrick, director of market development at
                                                                Agreement Express, said a universal IoT interface would
        Frank Teruel, senior vice president and general manager   connect consumers with myriad product and service
        at ThreatMetrix, a LexisNexis Risk Solutions company,   providers across the IoT. "No single retailer has everything
        pointed out that everyday things like listening devices,   you need at the best price," he said. "The same applies
        wearables and smart TVs make the IoT a pervasive threat,   to payment services. Today's merchants have a broader
        because these devices are frequently designed without a   toolset to operate their businesses and choose to work
        security posture. "In the IoT, we associate devices with   with providers that bundle them together in a unified
        people," Teruel said. "Our methods and usage patterns   experience."
        assimilate these devices into our digital identities."
                                                                Fitzpatrick said Agreement Express has partnered with
        As individual usage patterns become part of their digital   Paya to provide a unified application experience to ISOs.
        identities, ThreatMetrix creates a comprehensive but    John Laurell, vice president, technical operations at
        anonymous  profile,  using  analytics  to  see  "if  Frank  is   Paya, added that the partners are helping clients embed
        really Frank." Each device is assessed in the following four   onboarding and payment acceptance into a range of
        ways:                                                   vertical solutions.
            1. What method of interaction is a device using in the   4.3 billion by 2023
            digital world? Is it human?                         As IoT retail platforms continue to reduce costs and
                                                                improve efficiencies, analysts expect them to play a larger
            2. How are the varied personas of an individual     role in enterprise resource planning. Juniper Research &
            interacting on the Internet? From a risk perspective,   Strategy cited examples of RFID applications that improve
            any one of these personas could compromise an       logistics and warehouse operations and power Amazon
            individual's identity.                              Go's "Just Walk Out" shopping experience.

            3. How is this digital identity functioning in real time?  Juniper's October 2018 study, titled IoT in Retail: Strategies
                                                                & Forecasts for Retailers & Platform Providers 2018-2023,
            4. What is the comprehensive picture, including     predicts the global population of IoT connected assets will
            known threat vectors and analytics, telling us about   grow from 5 billion in 2018 to 25 billion by 2023.
            this person?
                                                                IoT revenue, which was $890 million in 2018, will exceed
        "Once I've established a clear connection between an    $4.3  billion by 2023, researchers stated.  "Retailers are
        individual and group of devices, I have a deterministic   facing a perfect storm of pressures and challenges, which
        view of data elements and identifiers that can be applied to   IoT implementation can help them navigate successfully,"
        an actual rule set in our system," Teruel said. "The amount   said Nick Maynard, author of the report. "ERP and retail
        of information resident on these devices is incredible. We   platform providers are a compelling proposition in
        need to manage the devices we're using in a transaction.   enabling successful IoT transformation."
        To us, whether it's a fridge or a smartphone, it fits into our
        paradigm of securing identity risk."
                                                                Dale S. Laszig, senior staff writer at The Green Sheet  and managing
        Build                                                   director at DSL Direct LLC, is a payments industry journalist and content

        Forrester researchers noted that software developers use   provider. She can be reached at dale@dsldirectllc.com and on Twitter
        a variety of tools to shape data elements and models into   at @DSLdirect.
        IoT business processes, applications and use cases. These

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