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Letter from the editors



                     ith technological innovations surging for-
                     ward, changing worldwide commerce
                     indelibly, it makes sense to pause on
        W occasion to reflect on the origins of the
        dynamic industry we know today, with ever new pay-
        ment types and schemes emerging to make payments
        more frictionless, secure and useful to both merchants
        and consumers. Who knew, for example, that Wells
        Fargo & Co. came up with a precursor to today's ubiq-
        uitous plastic payment cards way back in 1914 or that
        in the early years of  ACH, banks trucked magnetic
        tapes and computer disks to local Federal Reserve Bank
        offices or correspondent banks for processing?

        Nuggets like these, along with other facts and figures
        on the evolution of payments, are in this issue's lead
        article. In addition, our contributing writers have shared
        thoughts on aspects of payment types. One discusses
        the genesis of electronic payments, augmenting the
        lead article. Others delve into challenges in moving     Let me make it easy for you
        toward a cashless society when 40 percent of in-person
        transactions in the United States are currently done      to reach your target audience
        with cash; specific pros and cons of going cashless;
        the appeal of self-service kiosks and how smart kiosks   with a personalized custom
        are becoming ever more versatile and useful; how         advertising campaign to meet your
        omnichannel success in retail is opening opportunities
        for payment pros in other sectors; and why today's       company’s individual needs today.
        smart POS should embrace an array of apps rather than
        be limited to a proprietary few.

        We encourage contributing writers to express their
        opinions within our pages, but that doesn't necessarily        •  Spotlight Innovators’ Web Pages
        mean we share their views. If you have a different             •  Custom Videos
        perspective on issues explored herein, please send a             (multiple level options available)
        note to  greensheet@greensheet.com, and you just might
        see your words published on our Readers Speak page.            •  Targeted Email Campaigns

        Inside, you'll also find thought-provoking product             •  Resource Guides
        and company profiles, as well as relevant news in our            (multiple options available)
        Industry Update and News Briefs sections. Among                •  Print advertising
        other topics, we've covered new EU authentication rules          (multiple options available)
        and efforts to bring strong, real-time authentication to
        that region; a payroll firm that closed shop without           •  Online advertising
        notice, absconding with $35 million earmarked to pay
        client employees and their tax withholdings – and              Bundle advertising campaign discounts
        the culprit's subsequent arrest; studies revealing the
        kinds of payment options consumers really want; and
        legislation passed by the House of Representatives           Danielle Thorpe
        that takes aim at federal barriers to banking cannabis
        businesses.                                                        AVP Media Partnerships

        In addition to sharing your ideas at  greensheet@                   707-284-1686
        greensheet.com, please continue to send your press
        releases to  press@greensheet.com. After all, sharing
        news of your professional milestones is central to our       Your bottom line will thank you.
        mission.



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