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CompanyProfile

Single-source enable-

ment for partners

MI has been serving ISOs, independent soft-
ware vendors (ISVs), value-added resellers
(VARs), and other fintech innovators with
N payment enablement technology since the
year 2000. Based in Roselle, Ill., the company now has ISO/MLS contact:
branches in New York City; Pleasant Grove, Utah; and Rich Swiderski
Bristol, U.K. The firm processes more than $50 billion in Vice President, Business Development
payments annually and supports more than 1,250 tech- 847-352-4850, ext. 111
nology partners and 128,000 merchants across the retail, rich@nmi.com
transportation, hospitality, medical, nonprofit, parking
and vending verticals.

The company's website states NMI's mission is to use
its expertise, "to enable more payments, in more ways, mark, which according to an NMI post, was "aimed to
and more places." It further explains how NMI provides visually reflect the fusion of what used to be two separate
clients with, "the freedom to focus on what they do best, payments powerhouses – NMI and Creditcall."
liberating them from restricted payment solutions, and
giving them access to the latest payment technology now The company recounted how the new mark was
and in the future." designed to resemble an infinity symbol – incorporating
the three letters of the parent name – and represented
Unified customer experience NMI's enablement services, "by unifying all payments

NMI prides itself on providing tools and technologies that channels: in-store, mobile, online and self-service." NMI
help ISO, ISV, and VAR partners offer merchants a way to also released its Unified Commerce Enablement Platform
create a seamless payment experience for customers. The in 2018, describing it as a one-stop-shop of commerce
NMI product set includes everything for the merchant capabilities. Sondhi said the platform, "places our
to offer payments across multiple points of engagement, partners in a league of their own" with the ability to offer
including retail, ecommerce, mobile and unattended "a plethora of payment device certifications, along with
channels. In 2015, NMI also launched its FACe platform unmatched shopping cart integrations and processor
for the payment facilitator market. With FACe, payfacs connections."
can extend NMI's single-source processing, secure sign- Empowerment for NMI partners
up, gateway, accounting, reporting, security, redundancy,
and chargeback management functionality to their own In 2019, NMI launched Collect.js, a java script library,
ISO, ISV, and VAR networks, the company noted. enabling NMI partners to help merchants collect sensitive
payment information via websites using a simple, easy-to-
New era of commerce install, PCI-compliant script. According to Sondhi, NMI's
In 2017, NMI announced that through separate private evolution has helped to set the company apart from other
equity relationships with Great Hill Partners and providers. "Over the past year, NMI has brought together
Francisco Partners, new capital would enable the firm to the industry's leading ecommerce white-labeled payment
continue expanding core capabilities and customer service gateway (NMI) and card-present gateway (Creditcall)
levels. Accordingly, in 2018, NMI performed a strategic to expand the breadth of solutions we offer, all on one
acquisition of omnichannel payment gateway and EMV platform, forming a unified commerce enablement
solutions provider Creditcall. Following the acquisition, solution that others in the industry simply don't have," he
NMI also appointed Vijay Sondhi as the firm's new CEO. said.

Sondhi shared his enthusiasm about the opportunity in a Furthermore, Sondhi indicated NMI will continue to
formal release. "I am honored to become NMI's next CEO," release technologies that help the company's ISO, ISV,
he said. "With the core NMI platform now combined with VAR, and payfac partners ensure merchants are equipped
Creditcall, we have a tremendous amount of opportunity for today's new era of commerce. "Our industry-leading
in front of us to deliver true omnichannel solutions to our technology provides our customers with a multifaceted
partners and continue to drive payment innovation more platform for every point of payment, with one token
broadly." The acquisition set several more milestones into stored on one database, all while giving them access to
motion for NMI, including launch of a new brand our unattended and payfac enablement solutions," Sondhi
said.

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