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Education







               I wanted to find someone to run my operations
               whom I could trust and had the same spirit for great
               service as I do. Not just because she is our daughter   The disparities in treatment of
               but for several reasons, my wife and I both thought   the genders in the workplace is still
               she would fit perfectly. I think it would be any
               person's dream to share the great success they've         not acceptable. Unless it is
               had in this industry with their family. Not just the   equal, it will never be acceptable.
               financial success. I also knew my clients (agents and
               ISOs) would come to love her and she would feel the   Changes must come from the top,
               same. I like to surround myself with positive people   and leaders must demand changes
               who I like. I don't only love my daughter; I also like
               her a lot. (Both of my girls)                               in their organizations.

            2.  Did you have to help Marci with her decision to
            join the biz or did she decide on her own?             5.  Do you have any regrets about bringing your
                                                                   daughter to the biz?
               She has, of course, witnessed my success over the
               years and felt confident that I would teach her all    None at all. At the time that I hired Marci, my other
               of my skills and habits to become a success herself.   daughter, Talia, was very happy with her work/
               Some of it she already had, but not related to this    life situation. The only regret that I had for a little
               industry. We had a good discussion of what would       while was that I didn't also pull Talia in. But, as of
               be expected from each of us and how we would           February of this year, during another big growth
               "work" as father and daughter, but it was a fairly     spurt, four years after I brought Marci on, I also
               short conversation. She was ready to put her notice    hired Talia. She and her sister are as close as ever
               in shortly after that. And she was very eager even     and are a great team. The only regret I have is that
               before her two-week notice was up.                     I think they are conspiring against me to take this
                                                                      thing over eventually. I hear a lot of , "We've got this,
            3. You have been around this business for a long time.    Dad. Don't worry. Go play golf."
            D you feel like the rest of the industry treats women
            equal to their male counterparts?                  I want to thank Steve Duniec for taking the time to answer
                                                               these questions. The disparities in treatment of the genders
               I think it is getting much better, but over the years I   in the workplace is still not acceptable. Unless it is equal, it
               witnessed (and was part of) a lot of "boys clubs" that   will never be acceptable. Changes must come from the top,
               just simply didn't let women in. Leaders in many   and leaders must demand changes in their organizations.
               cases just didn't even consider women to be part of
               their team. That's unfortunate and small minded.  More to do

               I've also seen the rise of great leaders such as Kim  Have we made progress in last 30+ years? Yes, but we have
               Fitzsimmons, who I had the pleasure of reporting  a long to go toward closing a very large pay gap. Equal op-
               directly to at one part of my career. I've always  portunity and fairness in any workplace play an important
               admired executives who recognized her and other  role. Employees love these qualities in their workplace.
               women of her caliber. As far as hiring my daughter,
               gender of course wasn't even a consideration.  This is our first article on fathers and daughters in the in-
               The industry's executive ranks are still heavily  dustry. Wnet does a great job in helping to mentor women.
               dominated by men. We still have a long way to go,  Men can join Wnet as advocates; regional chapters help in
               but I think boards are thinking about it more for  networking locally. Check Wnet out at www.wnetonline.org.
               sure.
                                                                                                    Safari Njema!
            4. Do you believe that gender equality is more par in
            payments than other industries?                    Dee Karawadra is president and CEO of Impact PaySystem, and Emily
                                                               Karawadra  is  the  company's  chief financial officer.  Since 2001,  Impact
               I am  very encouraged when I  go  to  ETA  and  our   PaySystem has been a leading provider of payment processing technolo-
               regional shows. I see more and more women – and   gies and services to  merchants throughout the United States. Through
               more in upper management roles. I'm very happy   alliances with payments industry leaders such as Chase Paymentech,
               that Wnet has risen up within the payments space.
               I'm not sure many other industries have a similar   First Data, Buypass, Sage and more, Impact PaySystem offers tailored
               organization dedicated to supporting women. And   solutions to meet the unique needs of each merchant. Dee and Emily will
               it  was  started  by some of the  most  accomplished   welcome your questions and comments at  dee@impactpays.com and
               women in this industry.                         emily@impactpays.com, respectively.
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