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Letter from the editors

                                                                 Empowering  & Connecting


                                                                          today’s
              t is often helpful to take a look at major develop-
              ments in payments over time, as well as available        payments
              data associated with them, and then assess what
        I these might mean for our future. There's no doubt
        the payments landscape has transformed dramatically          professionals
        over the past decade, causing some upheaval while
        creating whole new areas of opportunity. This issue's
        lead article examines what has occurred over the last     • Spotlight Innovator
        10 years, realizing one constant in our industry, as in
        life itself, is change. The article delves into areas where   Web Pages:
        change has opened up opportunities in our realm, in         Capture prospects with
        particular, mobile, contactless and P2P payments.
                                                                    branded, customized
        Another constant for payments professionals is the          web pages for
        need to master business basics, and contributing
        writers featured herein give tips on how to do just that,   innovators and leaders.
        along with gaining the requisite industry knowledge
        and experience to launch and maintain an ISO venture.
        Other experts discuss the major benefits of bringing      • Video Content
        more applications to merchants without adding layers of     Marketing: Educate and
        complexity for merchants and their solution providers;
        why #openbanking and #neobank represent a current           impress with animation
        transformation in banking and what's important to           and white-board
        these new financial services providers; how ISOs and
        merchant level salespeople can help merchants become        explainer videos.
        more comfortable with technology; and the preemptive
        move on the part of an ISO that grew fed up with being
        bullied by the Federal Trade Commission.                  • Resource Guide: Grab
                                                                    attention with advanced
        We post breaking news stories regularly  on our
        home page,  www.greensheet.com. Stories highlighted         mini ads in print and
        herein include Oklahoma's overturning of a ban              online.
        on surcharging; an expected increase in IoT-based
        cyberattacks  in  2020;  new  Fed  data  pointing  toward
        soaring card transactions; the role cross-channel         • Targeted Email
        shopping played in year-end holiday shopping; and           Campaigns: Reach
        a new study indicating environmental consciousness
        tops price for a growing number of consumers.                responsive professionals
                                                                    who know and trust
        In profiles you'll read about a company dedicated to
        accelerating integrated payments while building strong      The Green Sheet.
        relationships; a solution that offers secure, hardware-
        free PIN entry on mobiles; and an integrated pay-at-
        table solution designed to optimize functionality while
        also being affordable for SMBs. You'll also see updates                   Danielle Thorpe
        on recent milestones, relevant research, compelling
        partnerships and acquisitions, and appointments of                              AVP Media Partnerships
        new leaders in our realm.
                                                                https://www.linkedin.com/in/daniellethorpe/
        We hope the insights and information in this issue help
        empower you as 2020 gets into full swing. If you have
        questions, comments or ideas on how we can help you                 707-284-1686
        make the most of the resources this industry has to offer,
        please get in touch with us at greensheet@greensheet.com.
        We look forward to hearing from you.
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