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Letter from the editors

                                                                Empowering  & Connecting



                 he payments industry's resilience is  a posi-                               today’s
                 tive sign right now. Professionals in all areas
                 of our fast-paced industry are accustomed to                             payments
        T thinking on their feet, so it's no surprise that
        payments leaders and the companies they helm are
        stepping up during the pandemic, offering lifelines like                       professionals
        marketing and other services at no cost, fee reductions,
        loan guidance and even monetary grants. This issue's
        lead article details some of what they've already accom-
        plished and what's in the works, along with data on the
        state of in-store and ecommerce retail sales.

        We've also included the second, and final, portion of
        answers to questions posed to members of The Green
        Sheet Advisory Board on the impact of COVID-19, as
        well as positive steps they're taking to help merchants,
        their partners and their own companies pivot to pursue
        new areas of opportunity despite business closures in
        many verticals.

        It's natural that much of the news we've covered
        lately concerns effects of the novel coronavirus as it
        makes  its  way  around  the  globe.  Unfortunately,  one
        development was the loss of Jose Machuca, owner and          • Spotlight Innovator
        manager of WorldPro LLC, following complications
        caused by COVID-19. The popular industry leader had            Web Pages: Capture prospects with
        led SignaPay's parent company since 2000, and will be          branded, customized web pages for
        missed by many. Other news stories concern practical
        matters such as security guidelines for working solo,          innovators and leaders.
        keeping payments clean, digital events emerging to take
        the place of beloved in-person events, help available to     • Video Content Marketing: Educate
        SMBs during the crisis, and more.                              and impress with animation and

        Contributing writers also offer both practical and             white-board explainer videos.
        motivational advice and perspectives on such topics          • Resource Guide: Grab attention with
        as the rising importance of usually overlooked
        force majeure clauses in contracts, which pertain to           advanced mini ads in print and
        unforeseeable circumstances that prevent someone               online.
        from fulfilling a contract; a reminder that despite
        events out of our control, we can always control how         • Targeted Email Campaigns: Reach
        we react and take charge in many ways; the need for the
        entire ecosystem to work collaboratively to fight fraud         responsive professionals who know
        effectively; multiple benefits enjoyed by businesses that      and trust The Green Sheet.
        have access to credit; and how dedicated young women
        with smarts and a can-do attitude can find recognition
        in payments.                                                        Danielle Thorpe

        Need  inspiration?  We've  got  that,  too,  along  with                  Vice President of Media Relations
        new company and product profiles, and updates on
        individual and company milestones such as new           https://www.linkedin.com/in/daniellethorpe/
        partnerships and acquisitions, recent research and
        appointments, and new products, services, programs
        and integrations devised to help transactions continue              707-284-1686
        to flow in traditional and innovative ways. And as
        always, we welcome your questions and feedback at
        greensheet@greensheet.com.
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