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the tools they need to operate in these unprec- open — even in times when their physical doors might be closed.
edented times. We shifted our focus as our cus- We encourage our ISO partners to use the vast resources available to
tomers' needs changed, releasing several free help them build the best strategy for their merchants.
products focused on takeout, delivery, online
ordering and contactless QR code payments. 3. As a long-time, trusted leader in the industry, eProcessing Net-
We also completely waived multiple fees asso- work works hard to create solutions and services that not only keep
ciated with those same things to provide some the merchant processing, but also offer ISOs the customized, versa-
relief to these businesses as they had to scale tile services needed to help their merchants re-open their doors and
back their operations and rely exclusively on keep their businesses operating.
online ordering, curbside pickup and delivery.
Through all this, we have been providing them Our 3-in-1 devices truly allow the merchant to operate in a brick,
with resources and best practices as they shift- click and go environment, while reducing the amount of physical
ed toward a safe reopening. interaction and avoiding the limitations of a standard POS terminal.

4. As we navigate these unprecedented times, 4. Communication with your customers is key. ePN listens to the
it's important to keep in mind that things will feedback from their ISOs and the merchant "letters from the front
eventually return to normal. We live in a re- lines" to help better understand and adapt to the ever-changing mar-
silient country that has overcome many chal- ket. Our experience and tenure allow us the flexibility to quickly
lenges throughout our history, and we oper- adapt to the technological needs of the merchant and partner suc-
ate in a resilient industry that has adapted to cessfully with ISOs to tailor services and solutions that make sense
countless changes. Consumers will go out to for their business — now and in the future.
eat again, stay at hotels, go shopping and en-
joy live sporting events. Although it may take
some time, life will once again return to nor-
mal. In the meantime, our top priority should
be the health of our employees, customers,
friends and family. We are all in this together,
and together we will weather the storm.

Steve Sotis We’re More Than an Authorization
eProcessing Network
We’re The Best Solution For You and Your Merchants
1. As a company based in Houston, dealing
with natural disasters has made creating a
business continuity plan a necessity. Part of
that plan is to ensure that ePN employees can
work from home in a secure, choreographed
manner, and have the equipment and supplies
on-hand to allow them to continue to provide
excellent stability and support to our resellers RETAIL/POS DEVELOPERS
and merchants.
MOBILE
Customers are assured that the ePN Secure
Payment Gateway, support via our Customer
Support lines, the Reseller and Merchant Por-
tals, as well as our Development Center are eCOMMERCE
all operating in a "business as usual" capacity. QUICKBOOKS®
Our connectivity with processors is uninter-
rupted, and our partnerships with OEMs and Plus ePN offers customized, versatile services
other providers remain strong and intact. to help you support your business
Contactless/NFC • EMV • Level III • Inventory • CDM • Bill Pay • Recurring Payments
2. As a company proudly serving the small
business community, ePN understands that Through our ePN Partnership, ISOs/MSPs will experience:
providing resellers and their merchants with • No fee, lead distribution
online tools is vital to those who need to main- • FREE online documentation, development test account, and sample code for
tain their business during these difficult and experienced developers
complex times. Partnering with ISOs to imple- • FREE brandable marketing materials through our Reseller Support Center
ment easy and affordable online and mobile (800) 296-4810 • eProcessingNetwork.com
payment solutions for their merchants has
been key to helping them keep their business © eProcessing Network, LLC. All Rights Reserved. All trademarks are the property of their respective holders.
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