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Connecting and
        Letter from the editor                                                 Beyond



                   iven the rollout of COVID-19 vaccines,
                   many of us have renewed optimism for the
                   future. Major challenges remain, of course,       Contact us today
        G as the coronavirus continues to claim
        record numbers of people daily. But as we transition to
        2021, the end is in sight. And just like payments compa-
        nies  expertly  served  merchants  facing  unprecedented    For your personal
        closures, downturns and shifts in their businesses,
        our industry will rise to the occasion when companies
        ramp up in whatever the new normal turns out to be.
        The resiliency of the payments biz and the desire on the       Discovery Call
        part of so many to not just earn a great living but to also
        be of service is another cause for optimism.

        So, we bid farewell to 2020 with appreciation to
        professionals throughout the business we report on
        week in, week out. And we continue in this issue's lead
        article to share insights from members of our Advisory
        Board who took time from their busy schedules to
        convey what has worked for them and their clients
        during the pandemic and what plans they have going
        forward.

        We also want to acknowledge the astute contributors
        who've  shared  their  expertise  within  these  pages.
        Topics they've addressed include the need to take
        decisive actions now to get the results we want in 2021;
        harmful buyer tactics to watch out for when selling a    Spotlight Innovator Pages, Video Marketing,
        merchant portfolio; revisiting email marketing basics
        when in-person outreach is at a standstill; how PayPal's   Resource Guides, Target Email Campaigns.
        crypto  solution  might  help  bitcoin  go  mainstream;
        why success in a world altered by COVID-19 requires
        different tools and a different mindset; why now is an        Amplify your message across
        opportune time for ISOs and MLSs to enter the cannabis
        market; and facing the reality that the traditional office    channels. Expand your reach
        is now a thing of the past.
                                                                    with pioneering, one-of-a-kind,
        No issue would be complete without news briefs                 multimedia promotions and
        highlighting stories recently posted on our home
        page. These include the holiday shopping season's          campaigns. Partner with us today.
        strong start, Sysnet's acquisition of ControlScan's MCS
        division, consumers' liking for EMV pay-at-the pump;
        notable  female  fintech  leaders;  the  rise  of  buy-now,             Rick Aston
        pay-later schemes, and updates to The Green Sheet's
        MLS Forum. You'll also find new product profiles and              Media Partnership Specialist
        updates on key areas of the industry.
                                                                     Rick@greensheet.com
        Thank you for your support  through a year like  no
        other. We look forward to continuing to provide you                   707-284-1693
        with useful information and resources in 2021. To that
        end, please send press releases to  press@greensheet.
        com, and share your questions and feedback with us at
        greensheet@greensheet.com.
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