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S Spotlightpotlight I Innovatorsnnovators
SAePay is a family-owned business based in
Los Angeles, CA. For over 15 years, the com-
pany has been assisting merchants with pay-
U ment solutions to fit their needs. USAePay's
payment gateway supports most of the major platforms
in the credit card industry and works with some of the
leading check platforms. USAePay is pleased to work
with most of the larger merchant service banks in the US
and Canada.
What’s New:
Great tech, great people
who go the extra mile
ver since 1998, USAePay has provided a reliable engine for in-store, online, mobile and digital transactions.
While the company's gateway has clearly stood the test of time, co-founders Ben Goretsky and Alex Goretsky
attribute their success to the people behind the technology. The relationship managers and support teams who
E go the extra mile are our greatest assets, they say. "Relationships are a core value at USAePay," Ben Goretsky
said. "We collaborate with partners and resellers from across the payments ecosystem. When they are successful, we are
successful." This focus on relationships is the driving force behind the company's success, Goretsky stated, adding that
this philosophy has helped USAePay become a respected global service provider. As part of its commitment to partners
and resellers, USAePay never sells its services directly to merchants. Merchants who approach company representatives
to inquire about services are redirected to a list of certified resellers on the company's website, he noted.
Service guarantee
The desire to go the extra mile permeates USAePay's culture, from stellar customer service to leading edge payments
technology. One of the first payment gateways to achieve Level 1 PCI compliance, the company maintains consistently
high security standards, with co-located data centers to ensure redundancy and always-on, always-connected transaction
monitoring. Today's USAePay gateway is a trusted source of advanced tokenization and secure transaction routing for
ISOs, processors, independent software vendors (ISVs) and third-party service providers. New customers experience the
USAePay commitment to relationships on Day One, with a warm welcome and one-to-one support as they set up and test
their accounts. This personalized service gives new customers and developers a safe environment where they can test
applications to ensure they are completely satisfied before a live deployment.
Personal attention also ensures that participants get the customized support they need and not a one-size-fits-all
experience, according to Alex Goretsky, USAePay CFO and founder. "We recognize that no two resellers or partners
are completely alike and that's why we take a fresh approach with each relationship," he explained. "Together with our
partners we create an ideal environment that attracts new customers and keeps their existing merchants happy."
Extended family
“The whole idea of our reseller program is that it is custom made to any reseller,” added Alex Goretsky, USAePay CFO
and Founder. “Tell us how you want to handle your merchants, and how they want to be handled, and we’ll work with
you to accommodate that.”
USAePay's people and technology are there to support every partner and help them grow and scale, Goretsky added.
Following are additional examples of how the company supports its extended family of partners and resellers:
• Simple integrations: USAePay makes it easy and secure to integrate to its payment gateway, whether you need basic
APIs or complex collaborations, the team is ready to support you.
• Merchant solutions: USAePay can help you support your merchant customers at every stage of their business
lifecycle by offering an expanding menu of solutions and services. Whether they need to accept credit cards via
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