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Education

                              StreetSmarts                                                SM















                Embedded Finance: The Time Is NowThe Time Is Now
                Embedded Finance:


                                                                   WITH JOHN TUCKER WITH JOHN TUCKER






                   Embedded finance: The time is now





        By John Tucker                                           to push saving on rates, and then send them out with
        TreviPay                                                 canned pitches to either randomly make calls from the
                                                                 Yellow Pages or park their cars on streets, and walk into
                                                                 businesses at random and attempt to speak with decision
        Editor’s note: We are delighted to welcome back John Tucker as author
        of Street SmartsSM for the coming year. His emphasis on rebranding   makers.
        during his prior commitment was timely. Now he will continue that   This worked in the past not because of charismatic magic
        discussion in light of the fintech shift toward embedded finance. Stay   on the part of relentless salespeople, but because MLSs/
        tuned. The year is bound to be revealing.                agents, quite frankly, were one of the few available
                  s the saying goes, "The more things change,    sources where merchants could get in-depth information
                  the more they stay the same." With that said,   on bankcard services.
                  it's great to be back as quarterback of the Street
        A SmartsSM column. I enjoyed my run from                 Banks and credit unions usually did not provide such
        April 2016 to March 2017, and when the time was right    information, there was no internet, and the space
        again (and the slot was open) I always wanted to come    wasn't significantly overcrowded. But in 2016 and 2017, I
        back for a round two. I believe the time couldn't be more   hammered home the notion that all of this had changed,
        ripe in terms of the importance of bringing a different   and the old strategy was dead due to the following
        discussion to the column.                                reasons:
        Recap of previous run                                       •  The long-standing low barrier to entry created
                                                                      significant overcrowding in our space, where
        During my prior run, I emphasized why it was time for the     anybody with a pulse could become an MLS/agent
        merchant level salesperson (MLS) to rebrand into leading
        in with something other than basic bankcard services.         on a 1099 basis.
        The larger vision was to not just create differentiation, but
        also to truly begin to resolve unmet challenges of many
        merchant verticals.                                           My supposition was that going

        My supposition was that going forward, creating a             forward, creating a sustainable
        sustainable  career  and  growth  in  the  field  of  merchant   career and growth in the field
        services would no longer be based on actually selling
        merchant services using the old, mismanaged 1099 agent        of merchant services would no
        model.                                                      longer be based on actually selling

        For example, companies used to bring in 500 random 1099         merchant services using the
        people on  100  percent  commission, throw them  some               old 1099 agent model.
        brochures, show them how to get a statement and how

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