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CompanyProfile

AI risk detection via

video, voice, text

heta Lake was founded in 2017 by two technol- ISO/MLS contact:
ogists with decades of leadership at Global 100
companies: Devin Redmond, chief executive Rob Duncan
T officer, and Rich Sutton, chief technology offi-
cer. The Santa Barbara, Calif.-based firm is a 2019 Gartner Vice President of Global Sales
Cool Vendor and UC Today’s 2020 Best Compliance sales@thetalake.com
Product and Best Security Product award recipient.
www.thetalake.com
Seeing a need for advanced security and compliance
systems, the company developed the Theta Lake 650-292-3900
Compliance Suite, technologies designed to monitor
workflows and detect risk in video, voice and unified
collaboration systems. These patented AI solutions monitor
and flag potentially noncompliant communications across Theta Lake's unified interface simplifies compliance risk
multiple channels and integrated systems, Theta Lake management by rapidly analyzing text, audio, images,
representatives stated. With rising use of video marketing documents, visual content and participants in the video.
and conferencing, Theta Lake's product suite can help to The AI can automatically detect regulatory and corporate
automatically detect and isolate risks in audible, visual, compliance risks across audio and visual content, adeptly
text and video workflows and archives. The company mapping items to complicated workflows and directing
noted that these complementary assets make it easier reviewers to specific locations for further evaluation, he
for compliance teams to manage MiFID II, FCA, GDPR, added.
FINRA, FFIEC and similar regulatory requirements.
Natively blended technology Nadir has observed that reviewers frequently navigate a
lot of noise when sorting through data, Nadir stated. Theta
Recognizing that legacy email protection systems are Lake can discern between "buy this stock; it will make
ill equipped to handle video, Theta Lake engineers you rich" and "buy this stock; I guarantee it will make
designed tools for newer, collaborative platforms. Instead you rich," he said. Alternatively, some legacy systems just
of repurposing content to make it look more like email, pick up the word "guarantee," flagging each time it is said
Theta Lake designed the tools to natively blend with and creating more noise for the reviewer, he added. "Our
different technologies, observed Dan Nadir, chief product tools enable reviewers to screen out noise and focus on
officer at Theta Lake. "We started from scratch and built the things that matter, like complaints, coercive behavior
tools that look and work the way you'd expect them to and financial documents on display," Nadir said. "Unlike
work if you're dealing with video, voice or chat," Nadir systems that just read text, our system listens to audio,
said. "We support all major enterprise platforms that looks at screens and reads financial documents."
people use today, such as WebEx teams, Microsoft Teams, Easy integrations
RingCentral for voice, Red Box for voice, Slack for chat
and Zoom for video." Theta Lake tools can be integrated with video conferencing,
call recording systems and legacy archives, Nadir noted,
Nadir mentioned that enterprise-level data consumption adding that these capabilities help companies remove
can make regulatory and compliance management compliance inhibitors and leverage video conferencing
especially challenging for organizations. A big company, to improve relationships, increase productivity and
for example, may lack the resources to effectively monitor reduce travel costs, he added. Theta Lake's customizable
500 daily meetings. Theta Lake applies rules to their compliance tools are tailored to individual client needs.
systems, using AI to monitor content and separate events Clients may choose to screen for offensive language,
that merit attention from broader data sets. profanity or weapons on screen, and Theta Lake will

High-definition screening adapt its classifiers accordingly, Nadir stated, recalling a
recent client who wanted to prescreen documents without
Nadir additionally noted that financial services and other reading them. "They asked us to take the first pass and
highly regulated verticals tend to monitor what is said, reject a document if something is wrong," he said. "We
shared and shown on video conferencing, calls and chats, applied high-risk and medium-risk classifiers that would
thus limiting these communications to minimize risk, and direct questionable documents to a reviewer who could
then reject, approve or escalate it."
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