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IndustryUpdate

Data breaches up 38 percent in Q2 2021 The research identified government investment in public
transport and public-led partnerships between MaaS
The Identity Theft Resource Center, established to sup- vendors and transport operators as key to incentivizing
port victims of identity crime, released its U.S. data adoption by consumers over the next four years.
breach findings for the first half of 2021. According to
the analysis, publicly reported U.S. data breaches were Lifestyle commerce impacting retail sales growth
up 38 percent in the second quarter of 2021 (491 com-
promises) compared to the year's first quarter. However, In Lifestyle Commerce Drives Expanding Mobile Sales
the number of individuals impacted (52.8 million) is Channel For Merchants, Mercator Advisory Group dis-
down 20 percent over the same period. For the first half closed that lifestyle commerce is a prime mover of a
of 2021, the number of compromises (846) equals 76 customer experience journey that includes using mobile
percent of 2020's total compromises. If the current attack apps and payments as a key channel for retail shop-
pace continues, the increase in data breaches in 2021 ping. "Mobile use for pre-buy research and payments
will end with a record-setting number of compromises, is a greater part of retail sales than much of the conven-
exceeding the current high-water mark of 1,632 set in tional wisdom now believes.," the report, which focuses
2017. on how retailers can leverage consumer usage, noted.
"Mobile devices enhance the customer experience and
Mobility-as-a-service to disrupt travel sector provide merchants more opportunities to connect with
consumers whether in-store or online," stated Raymond
Juniper Research recently found that mobility-as-a- Pucci, author of the report and director of the consul-
service (MaaS) will displace over 2.2 billion private car tancy's merchant services practice.
journeys by 2025; rising from 471 million in 2021. MaaS
involves the provision of multimodal end-to-end travel
services through a single platform by which users can
determine the best route and price according to real-time
traffic conditions and demand.

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