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Spotlight Innovatorsators
Spotlight Innov

With MyPortfolio, EMS Agents have more control over their portfolios. For example, MyPortfolio gives agents the power
to open their own service tickets on behalf of their merchants. This simplifies and expedites the entire process for both
agents and their merchants.
Win More Deals

MyPortfolio users can see the entire customer lifecycle, from acquiring new merchants to creating customized reports for
subagents and partners. It is designed to help agents manage their business and promote essential growth by empowering
them to:

• Accelerate Approvals: EMS Agents can speed up the application process with features such as 'Pricing Profiles'
and 'Add Location'. They can also expedite online applications by using DocuSign.

• Gain Control: Having a ready-made, high-quality agent portal is a cost-effective alternative to expensive, time-
consuming homegrown systems and third-party solutions.

• Build and Scale: Dynamic reporting tools enable agents to audit residuals down to the penny and view the status
of customer service tickets in real time. Configurable hierarchies and permission levels facilitate residual audits
and service tracking for subagents or referral partners.

• Promote Your Brand: "MyPortfolio's dynamic tools and multi-tier commission feature help ISOs simplify managing
subagent portfolios," Shepard added. "“They can maintain consistent branding with their sub-ISOs, who will see
their company name and not the Super ISO," he explained.
More Than Just Talk

If your current provider is falling short on any of their service promises or if you’re not feeling challenged in your current
role, maybe it’s time to consider a change. As you evaluate processing relationships, review each provider’s products and
services. How would you rate each prospective partner on the six deliverables above?
Ideally, your partner will not only meet your needs today but anticipate your needs tomorrow. In this ever-changing
industry, Electronic Merchant Systems offers everything you need and more. As the industry advances, we strive to meet
your needs and help you grow your merchant portfolio.

At Electronic Merchant Systems, we believe a service promise should be more than the same old laundry list you’ve seen
from other processors. We are committed to your success because our success as an organization begins with you. In this
series, we’ll explore the most important criteria to look for in a processor partner and how each one can help you grow
and scale..

Custom pages on our high-traffic website

showcasing your company’s unique message

• Your own, customized News from the Wire that

highlights stories about your company

• Featured content: updated monthly, either by
your in-house writers or by one of ours

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• Premier content placement in each issue of
The Green Sheet

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