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                                        De-branding                                longer being associated with a major
                                                                                   brand  can  have  serious  financial
                                        gas stations:                              implications, but it can also mean
                                                                                   having to think about many aspects
                                                                                   of running a gas station operation for
                                        What happens                               the first time.


                                                                                   When operating under a partnership
                                        next?                                      with a brand, much of the nuts and
                                                                                   bolts of running a business is overseen
                                        By Lori Griboski                           by the brand, so it is understandable
                                                                                   that newly independent gas stations
                                        Petroleum Card Services, Paysafe           have a lot of questions and are looking
                                                                                   for answers. The good news is that
                 he implementation of new rules shifting the liability for non-EMV   gas stations that find themselves
                 enabled card payments to gas stations is already having a significant   in this situation have options, and
                 impact on the industry. It has only been a few months since petro-  there are specialists in the petroleum
        T leum merchants began taking financial responsibility for fraud that      industry that they can turn to.
        occurs at the pump using cards where the payment terminal doesn't require
        chip and pin EMV verification.                                             Why gas stations are de-branding
                                                                                   Typically, gas stations have long-
        Yet many of the long-term consequences, particularly for those that are yet to   term contracts in place with major
        install new payment terminals, are becoming clear. One of these consequences   petroleum brands, and there are
        is that the rate of gas stations de-branding is increasing.                often good reasons for doing so.
                                                                                   These include increased consumer
        And this can be a confusing and often worrying time for gas station owners. No   recognition and trust and sometimes
                                                                                   more economical access to fuel.

                                                                                   However, the introduction  of the
                                                                                   EMV liability shift left both parties
                                                                                   considering their options when a gas
                                                                                   station is yet to convert its at-pump
                                                                                   payments authorization  to  chip-
                                                                                   and-pin. Many brands simply do not
                                                                                   want to be liable for at-pump fraud,
                                                                                   and this discomfort is only going to
                                                                                   grow with fraudsters increasingly
                                                                                   targeting these vendors.

                                                                                   The result is that many brands are
                                                                                   strongly considering terminating
                                                                                   the contracts of gas station owners
                                                                                   that haven't installed chip and pin
                                                                                   terminals for being in breach of its
                                                                                   terms and conditions.

                                                                                   And where they haven't ended their
                                                                                   relationships with gas stations that
                                                                                   are  yet to implement EMV-enabled
                                                                                   at-pump payments altogether, it is
                                                                                   becoming increasingly common for
                                                                                   brands to charge a monthly non-
                                                                                   compliance fee. In many cases this fee
                                                                                   is increasing every month. With the
                                                                                   cost of non-compliance escalating, but
                                                                                   the industry remaining backlogged
                                                                                   by a lack of technicians and months
                                                                                   of hardware orders that haven't been
                                                                                   fulfilled, gas stations' only choice is to

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