Page 12 - GS220702
P. 12
IndustryUpdate
Payroc's stated goal is to continue to invest in its employ-
ees so they can learn and grow as professionals and have
the resources they need to provide a differentiated level
of support to their customers. "It is our honor to recog-
nize Payroc as they are leading by example and making
real progress on improving the daily lives of so many,"
said Maria Jimenez, chief nominations officer at BIG.
Star Financial unveils ATM merchant services
Star Financial Services Inc. reported it now offers mer-
chant services programs designed for ATM deployers.
In addition to new revenue streams through credit card
processing and cash discounting services, the program
also includes in-depth online and one-on-one training on
business models and sales strategies for increasing rev-
enue through a dedicated, on-staff trainer, Star Financial
noted.
Star CEO Yonas Marcos added that the training program
ANNOUNCEMENTS will help independent ATM deployers "understand the
business benefits and revenue opportunities and teach
BHMI, Payshop honored in PayTech Awards them how to sell the various programs we offer and, if
necessary, close the sale on their behalf."
BHMI, creator of the Concourse Financial Software
Suite, and Payshop, a subsidiary of Banco CTT, received The Payments Association heralds PAY360 finalists
the Editor's Choice Award at the July 1, 2022, PayTech
Awards ceremony. Produced and hosted by FinTech The Payments Association, which highlights innova-
Futures, the awards aim to recognize innovation in the tion and collaboration across the payments industry,
finance and payment industries worldwide, celebrating revealed the finalists for its 15th annual PAY360 Awards.
the leaders and solutions that help drive it. All 106 finalists demonstrated examples of the highest
quality across some of the most important areas of pay-
The two companies were also finalists for the program's ments, including financial inclusion, open banking and
PayTech Team of the Year, which lauds teams exhibiting mobile payments, the association stated.
exceptional teamwork and collaborative spirit in pro-
ducing outstanding results. The PAY360 Awards were established to recognize
companies that have made significant advances in how
Chargebacks911 achieves platform milestone people transact today. Winners will be celebrated in an
Oct. 5, 2022, ceremony. For details, visit thepaymentsas-
Dispute technology specialist Chargebacks911 achieved sociation.org.
1,000 integrated data connections and ingestible file
types through its automated plug-in-and-play platform. RESEARCH
Chargebacks911 stated that it serves over 30 industry Bluehost global survey highlights SMB digitization
verticals spanning across 87 countries, with locations
in the United States, Europe and Asia, and now sup- Bluehost, a web hosting provider, released its third annu-
ports over 1,000 merchant data sources that reach al Small and Medium Businesses study, which assessed
across multiple channels, with segments in CRMs, order sentiments about digital adoption for business promo-
management systems, shipping and fulfillment applica- tion and growth.
tions, customer service solutions, gateways, fraud filters,
financial institutions, payment facilitators, and more. This year's subjects included SMBs in the United States,
India, Australia and New Zealand. Given high infla-
Payroc lauded for customer service excellence tion, only 15 percent of respondents in the United
States showed a positive outlook about their country's
Business Intelligence Group gave Payroc WorldAccess economy, researchers found, but sentiments were more
LLC a 2022 Excellence in Customer Service Award. positive in Australia and New Zealand, where 33 per-
Payroc attained a 97.87 percent customer satisfaction cent expressed a positive outlook. In India, 69 percent of
rate due to incredible enhancements made over the past respondents were positive about their country's econo-
year, BIG noted. my in the next year.
12
